yasinchinoy
May 27, 2024
In the morning, I asked about any hot items or protein and the lady told me that they are not required to carry any hot food. Her attitude was horrible and she really needs a crash course in Customer Service. I also talked to another guest, who had similar experience with her. Breakfast was nothing to write home about. Fruit basket was empty, two dried muffins, stale biscuits, no yogurt. There was no one upfront at the register to see if guests needed anything. Please stay somewhere else. She also asked me if I had stayed at other Sure Stay hotels and was virtually screaming at me. I am a long time member of Best Western hotels, and never seen this kind of attitude.