Sugar Reef West Coast

L'appartement "non fumeur" était sale et sentait la cigarette : odeurs, du gras partout dans la cuisine et sur la vaisselle, grosses taches sur le sol, lavabos et douches sales. Nous n'avons pas eu d'eau chaude pendant notre séjour. Et malgré nos relances par la messagerie d'expedia et une réponse par mail nous indiquant que cela allait être réparé sous peu rien n'a été fait : c'est honteux de louer sans eau chaude ! Au niveau équipement : très peu de vaisselle et pas assez de couverts pour 4 personnes, pas de saladier. L'abattant de toilettes est cassé, certains interrupteurs fonctionnent mal. Une des baies vitrées ne se verrouille pas. Pas de pile dans certaines télécommandes pour la climatisation. Les chaises sont dégoûtantes pleine de tâches sur le tissu. Un des murs d'une chambre est couvert de cloques dues à des infiltrations d'eau.

Des plafonds avec des fuites d’eau et une climatisation qui ne fonctionnait pas et personne pour nous aider Dommage car très bon emplacement Un gardien mais qui ne s’occupe pas des logements Un appartement bien équipé mais mal entretenu Déconseiller

Unfortunately, we did not find the standard we paid for in this accommodation. The building with several apartments is still relatively new and at first glance looks modern and well maintained. Unfortunately, we noticed such significant defects immediately after moving in that we did not feel comfortable. The apartment had only been superficially cleaned, we found several dead cockroaches under all the beds and the couch, there was mold on the wall in the bathroom, and dirt was collecting in the corners. Unfortunately, the furnishings in the apartment also left a lot to be desired: electrical appliances were broken, there was barely enough crockery for 4 people, one of the 4 chairs was broken, a dried-up gecko was stuck in the sliding window, the mattress on the bed was smaller than the bed frame... all in all, it seemed carelessly thrown together. When we complained after moving in that the safe was not working, they wanted to take care of it, but did not do so for the entire week-long stay. When I wanted to clean myself, I was given a torn broom with a plastic shovel that was so broken that the dirt couldn't be collected on it. There were two people at the entrance who were "keeping an eye on things" during the day and late in the evening. But nobody was really interested in who was coming in and who was going out. At least one of the two people was helpful when we had questions. When a cyclone hit the island for two days, we weren't contacted either. I would have expected a provider of so many holiday apartments to at least inform their guests and give brief information on how to behave. You can research everything yourself, and we did, but hospitality looks different. Definitely not the standard we are used to from this great country. Unfortunately, the location isn't ideal either. You have to walk through the streets for about 15 minutes to get to the beach. The direct connection is blocked. All in all, not recommended for a relaxing holiday.