Paulette L
August 20, 2024
We had a bowling group of 11 girls to bowl in the Senior Singles in Jefferson Valley. In evening after dinner, we all get together in a common area to play cards. The particular man on duty that evening told us we had to leave at 11 pm . In the past at other hotels we were never given a time limit. The manager, however, came out and said we could stay. The next night, this same man put a sign on door stating no entry closed. I spoke to him and was able to get him to remove that sign. He was not very pleasant to deal with. Also, we did not have a hair dryer in our room so we asked this same guy if he could find one for us. He said he would try---well, we never got one. Also, our suite had a kitchen but NO pots or pans, or dishes or utensils. The breakfast was terrible. Only nutribars, coffee, muffin, instant oatmeal BUT no bowls no milk just coffeemate. It was the WORST complimentary breakfast I have ever had at a hotel. Outside the common area was a patio BUT no chairs or benches to sit on. There was no place to sit outside the hotel.....I will never return to this hotel and in the future I will make sure I address these issues ahead of time. TERRIBLE AND VERY UNHAPPY STAY