"A beautiful and quiet place"

"The riyals were exceptionally beautiful, typical of traditional Moroccan courtyard houses. The ambiance was impeccable; from the courtyard to the rooms to the terrace, everything was exactly to my aesthetic liking—exquisite and impeccably clean. The location was excellent, just a five-minute walk from the Blue Gate, making it incredibly convenient for exploring the Medina's old city. However, it was tucked away in a small alley, making it a bit difficult to find. Other riyals in the old city likely have the same issue, given that Fez's old city has over 9,000 alleyways—it's quite complex. Breakfast was a generous and refined meal per person, featuring three types of bread or local flatbreads, orange juice, fruit, yogurt, fried eggs, and coffee or tea. The staff were exceptionally friendly. Since we were driving, on our first day, the GPS led us to a restricted area, showing only 300 meters away. My husband parked there while I walked to find it, but at a fork in the road, the destination disappeared, replaced by two deep alleyways. A local asked me for 20 dirhams, but when I arrived, I discovered it wasn't the guesthouse I had booked, but another guesthouse also called Zamane. After much pleading, the staff led me to the Zamane I was looking for, located in a side alley. I noticed the sign said "Riad Zamane Maison d’hotes," not "Riad Zamane boutique & spa" on Ctrip. I wonder if that's why the directions weren't correct. The English-speaking manager was sick and didn't come to work that day, and didn't make proper arrangements. A special thank you to Ms. Nadia, who was in charge of housekeeping; she put down her work and walked with me to our parking spot, directing us to another road to park near the guesthouse. I also want to thank a handsome young man whose name starts with H (I forgot his full name) who helped us buy bottled water. He was always smiling and greeted us warmly; he was very friendly. I'd suggest that the guesthouse keep a few bottles of water in the rooms, at least one large bottle, as Fes is very dry and we desperately need them."

"Always a pleasure to stay at the Sahrai, the same quality for years"

"It’s not a bad hotel, but its rooms are a bit old. I paid 1400D to ask for a normal double room and asked it to be “quite” but it’s not. The room locates right next to a main street so during the whole night you can hear endless cars, motors and police car alarms. The window fully closed yet blocked no noise. AC needs to be replaced to new one as it howling every few minutes like a diesel engine. The room is big and clean though. I had to wait for 25 minutes to check in. I don’t blame the staff as they were just too busy. They only have 3 people at the reception and they need to deal with frequent customer requirements, individual customers and tour groups at the same time! If this were just an ordinary 2–3 star hotel, I wouldn’t have much to complain about. However, for a resort charging 1,400 dirhams per night, this level of management and infrastructure really needs to be updated and improved."

"Cutest little 5 star hotel in Fez. Superb breakfast, they bring you the Moroccan breakfast to your table and we enjoyed everything. The rooms are small but well appointed and very cute. Walking distance to the old town. You can walk to a number of places in the old town from here. This is a gem of a place."

"There is a big supermarket across the road. Location is good, but need to get a taxi to different areas. Hotel is small and clean. Breakfast offered a small selection but was ample."

"Brilliant Riad beautiful!! The room was just beautiful!! The staff as well.. close to Medina We just loved everything!! Stay!!"

"The highlight of our stay was the hospitality. The team at Riad Old City Palace were extremely kind and helpful. They helped us organize our visit in Fes and gave us great recommendations. The riad itself is charming and very peaceful after a busy day in the medina."

"We had a booking for 1 night in Fez. This hotel is heritage but outdated. The room were suites but with a small bathroom. It was a good stay. Nothing special. Breakfast was OK. Entrance had construction debris. SEE photos. "