Guest User
April 8, 2023
The staff is 12/10 or more. The location is good. But I am disappointed. I booked three months ago, spending 17 minutes on the phone to explain the condition of two rooms together or as close as possible and they did not understand that condition. In the end they solved it, as I said the staff was very empathetic. The hotel looks like two buildings together, it is a total labyrinth, not recommended or rather not at all for children or older people, my mother could not go alone and my 14-year-old daughter got lost in the labyrinth and there was another couple who did not know if they had to go up one side or the other, literally. It is not accessible, you have to go up at least 6 steps and the standard rooms are not spacious. There are no toilet brushes in the bathrooms. Nor hot water at night. I wanted to wash my little daughter's feet in hot water at night and after a while it came out lukewarm for not even a minute. The first rooms they gave me, I changed rooms exactly three times, the second time they did not close the blinds. Breakfast was not very good, but it was the next best thing. My daughter cannot drink milk from animals and they had run out of it on the two mornings I was there. My sister could not have coffee, a normal coffee, because there was none. There is no liquid waste or sink or similar. Very poor space, about ten tables. We had to wait to have breakfast, like many other people. Logically, although the treatment of the staff was more than exquisite, I will not return. Not accessible, labyrinth, without hot water or toilet brush, do I have to check if the blinds close? They do not have milk for the girl or a normal coffee for me.
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