"A very expensive stay and not good value for money. A bit tired and rundown. Took ages for our room to be ready. Nice view and breakfast though."

"My friend and I were sleeping from about 4:30 to 5 a.m. yesterday. I was awakened by the knocking on the door of two strange men speaking English. They kept knocking many times for at least five minutes, while the two were talking loudly at the same time. I don't think this is a prank. I think they have other intentions. Among the many rooms, they only knocked on our doors. When we checked in yesterday, only the people in our room saw us come out of it. The man's behavior at that time was very strange. Before we were about to open the door, we heard him open it several times repeatedly. Then as soon as we opened the door, he also opened it very quickly and said sorry, as if to confirm who was living opposite. Now it seems that he and his companions thought we were foreign girls. I don't know if they knocked on the door to scare us or just to break in. I felt that our personal safety was under threat, so much so that I was in a state of terror all night and couldn't fall asleep. After the incident, I attempted to contact the front desk by email from trip. I had no idea which number to call to contact the front desk either. And in that situation, we didn't dare to make a sound at all, fearing that they would take even more crazy actions. This morning and this afternoon, I explained the course of events to the front desk twice, but your staff actually said that they might have knocked on the wrong door. First of all, they are also residents. Why did they knock on the door when they have room cards? Secondly, if they knocked on the wrong door, why did they keep knocking repeatedly for so long? This was a very bad stay experience, which caused harm to both our bodies and minds. My companion herself suffers from neurasthenia. After being woken up, she was extremely frightened and couldn't catch her breath. Moreover, during the trip today, due to lack of rest, her mental state was damaged and she accidentally fell down several times. So we hope that you can verify through monitoring and provide a handling result and corresponding compensation measures as soon as possible. I send the email to the company，but it‘s been two days already，there is no any message."

"One work AMAZING. I go to Portugal every year and this has been the best hotel I've stayed in by fair. I'm already planning another trip just to go here. The service, food and people are amazing . You have to try the restaurant it's amazing"

"We appreciate our room comes with kitchen! Small but adequate for short stay. Love the balcony! We feel very relaxed. Overall, it is a great hotel. We don’t mind going back to this hotel if we were to visit Faro again!"

"Clean and spacious room with a nice balcony to relax. Highly recommended. Would stay here again. Attached a pic of the view of the balcony in the 6th floor"

"Good"

"The location is convenient and clean."

"Nice stuff and a really good experience in check in check out. The hotel is located close to the city centre and has an honest price. It's not the newest, as the floor and bathroom should be renovated but it's not so important if you are looking for a good, safe, cleaned place to stay for a very convenient price."

"The hotel itself was very good but the selection at breakfast was not particularly good and the tables were always very dirty, you first had to find a clean table."