Fairfield Inn & Suites Detroit Farmington Hills

The management only cleans (refreshes) the rooms 'as required'. During our 6 night stay, we got ONE 'refresh'. We were forced to another room at one point to have a cleaner room, and had to pick up clean towels daily at the front desk. The breakfast was the same every day, with some items occasionally unavailable (yogurt, choc. milk, coffee cream). The coffee was decent, though.

We have stayed here several times this year as it is convenient to family. However we will not be staying here any longer, the property has been getting worse with each stay. On our last stay, we had a number of issues that the staff made no efforts to resolve. To begin with, we had no hot water in our room. I complained about this to the front desk, who told me they had no other complaints about hot water issues. Not really sure what that means, nothing changed, we continued to not have any even remotely warm water in our shower or sink. The breakfast was terrible on this stay. There was clearly spoiled/rotten food, which I pointed out to the breakfast attendant, who did nothing about it. Most of the hot items were empty, and not replaced during the time we were having breakfast. The coffee was room temperature, we mentioned this as well but when we checked later, it was still room temperature so clearly it was not replaced. The rooms, despite being recently renovated, are still kind of rough and have a wet/musty smell to them. Honestly I am wondering about this renovation, when we stayed here several months ago, the renovations appeared to be in the same stage as this November. Some of the same piles of material are in the same place as the last time we were there. Some of it really looks like it should not be stored out in the elements. Something absolutely needs to be done about the parking lot/driveway as well. It is very rough and bumpy to enter the hotel. We did try out the pool, however it was very cloudy so we did not stay long. I doubt it is being cleaned often, someone had written "YUCK" on the wall of the pool, I assume someone would have seen that and cleaned it off if they were cleaning the pool often. The hot tub was closed for maintenance problems during our stay. This hotel is decently located but there are better alternatives in the area. I would recommend staying somewhere else.

I had a decent 8-day stay and I can’t complain for what I paid. Nice beds, nice lobby, usable fitness room for cardio and dumbbells. It is pet friendly but beware that they charge a massive $75/day. But if you’re staying long term like me, it’s capped off at $150 for the visit. They are in the midst of a major renovation and it is needed. A lot of little things were broken and the bathtub had a really bad leak that I needed to block up with the big towels (which still got soaked). The employees were all great and very helpful, that is hard to find these days. They did a great job with the breakfast.

This hotel was just “ok”. It was run down and the hallway on the second floor smelled funky. There was also ZERO hot water. I let the faucet run for a good 5+ minutes and the water was freezing cold. My room didn’t even appear to be cleaned properly, the bed was made but, the bathroom was disgusting. The breakfast was probably the only decent thing about the place.

This place is awful. Dirty public areas, rooms are a mess (window with a crack from corner to corner taped together), terrible service (had to change rooms 3x), no black out drapes (light in outdoor area kept my room as bright as day) and awful, unedible breakfast. Do not stay here!

The hotel itself was okay but the excellent staff made our stay outstanding. I would especially do a shout out to Bianca and Timika who looked after us and attended to our every need with a smile. We enjoyed our stay and will be back.

This place is absolutely awesome! The lady who checked us in and out was extremely friendly and helpful. Room was very clean, with comfortable pillows and mattresses.Nice indoor pool and hot tub. Breakfast selection was the best I've ever seen and the breakfast area was very roomy, didn't feel crowded at all. Other hotels could learn a lot from this one! Thank you for a very enjoyable stay!

Good

Bianca and the entire staff were all friendly and attentive. Breakfast was hot and delicious. The beds were very comfortable and the showers had excellent water pressure.