Family friendly Hotels in Belfast

I just spent two nights at ETAP Belfast and I can’t say anything bad about it! Though the rooms are small, it’s fair for the price! What is the best in this hotel is the staff! Always cheerful and keen to help, really professional! Especially Nathan, the receptionist that was working when I arrived! So polite and always making small talk which is very good and makes us feel comfortable. He is the cherry on top of the cake, if there’s any chance make sure he knows about it! He made my 3 day holiday worth it. Thank you Nathan 😍

We nice ambience when we entered and had hand sanitizer sations available through out the hotel. Greeted by very friendly and courteous staff, thanks Madelina and Rubelha for all you help. Room was very nice and clean. Room service staff was great, thanks Rachel and Michelle. Housekeeping staff was fast and courteous. Food was great, loved the home made Titanic ice cream sundae and their other deserts.

The hotel is beautiful, with a sense of history, Titanic theme, service is not bad. It is suitable for taking pictures, even checkin male waiters, wearing a lot of Jack. There are many photos of the year in the building, and the manuscripts are very traversing, suitable for Titanic movies and history lovers! Recommend not far from the dot coffee, you can feel socialism when you enterprising, you must pay, and add color to the Chinese. The disadvantage is: because of the historical building, the bath water is small, the room is not big.

From the moment we arrived to the moment we left, every single member of staff was superb - they just could not do enough to help, from directions, room service requests, nothing was too much and everything is done with a smile - that really is the difference between a good hotel and a great one. All of the public areas and amenities were clean and some stunning artwork, from giant chandeliers to antique furniture and paintings all around. I could've spent a week here just wandering around admiring it all. We stayed in room 318 - it is very opulent with lots of plush furnishings and a very comfortable bed. Unfortunately the windows don't open - there are 2 aircon units in the suite, but I like a bit of fresh air. There is a lot of furniture in the room - beautiful old cabinets in keeping with the theme, but, you couldn't access the minibar in the room as the tv unit was in the way of the door opening fully so we had no way of chilling water, etc. The hotel provided plenty of icebuckets to compensate but it's a pity it wasn't thought out a bit more.

My partner had booked an over night stay for New Year’s Eve, which was meant to be a special birthday gift for me. Upon our arrival, we were immediately greeted by a large event taking place, which led to us being redirected into the drawing room to wait for check-in. After a prolonged wait, we were finally able to check in, and while the staff member handling the process was polite, there was no communication regarding the spa’s adjusted hours. It was only when we arrived at the spa at 5 p.m. (after being delayed by the check-in process) that we were informed the spa was closing early for New Year’s Eve. This was incredibly disappointing, as we had hoped to use the facilities that evening. Our plans to visit the spa the following morning were also thwarted, as I was kept awake by the noise of doors slamming throughout the night. I am unsure whether this was caused by guests or staff, but it made for an uncomfortable night. We then had dinner at the Cultra Inn. While the food was satisfactory, the service left much to be desired. We waited over 30 minutes for our dessert, and when a waiter finally came to check on us, they seemed unaware that our order had not yet been placed with the kitchen. To make matters worse, I noticed that the Guinness I was served was in a chipped glass, which I immediately reported to the staff so they could dispose of it. After dinner, there was little in terms of entertainment at the hotel, so my partner and I returned to our room. Unfortunately, the mattress on our bed was improperly sized, hanging off the divan base at one end. While this did not pose an immediate concern, it was still an uncomfortable detail. Although I chose not to voice these concerns at check-out, as the stay was a gift from my partner, I have since learned the substantial amount he paid for this stay, and I feel compelled to share my dissatisfaction.

#Praise#Satisfied with the cleanliness of the toilet, Wi-Fi; Belfast used to have free parking on the street. In fact, the environment inside is still good. I called in full English to find the door. In fact, there is no front desk for self-check-in. I will send you a check-in email.