Oasis House

Stayed for 3 nights 30/8/24 to 2/9/24. The apartment has everything you could need and was clean and tidy. However, anyone over the height of 5'5 will need to mind their heads in various rooms especially the bathroom as the ceilings are very low but again it was clean and useable. The location is very handy for a 15 minute walk into town but it is located on quite a busy road. My only gripe was I mistakenly left 3 keys on a small key chain on a key rack in the kitchen. I emailed to ask for their return but was notified I would have to pay £40 for privilege re, administration, postage and packaging even though I said I would forward a prepaid envelope, don't leave anything behind because it will cost you. I miss the days of above and beyond customer service ensuring a return visit.

Accommodation was in great location

Do not stay here if you want to sleep! I've just left Oasis House after having 3 nights with only a few hours sleep. It is situated on a very busy road. The noise was like the window was open. Constant loud traffic noise all day and well into the night It starts again early morning. I'd add a sound recording to this feedback if it was possible. A quick heads up. There is also a local Cockerell that starts flapping it's beak early morning (not Oasis fault of course, but its worth mentioning). I have a 14 hour journey home today, feeling like a zombie. I spent the days in a daze because of being so tired. I text and emailed the guest house on my first night to ask to change my room to the back of the house. I received a reply the next day to advise that there were no rooms free (to be honest, I think that all rooms would be effected by the noise). I sent a follow up email. Due to this they then put cheap little foam earplugs in my room. This must be a known issue. I have black circles under my eyes that would make a giant Panda jealous. The heating is pre set, so when I was woken early hours by vans zooming past (and Mr Noisy Cockrell) I was cold but unable to put the heating on. The single room is a little cramped, but its a single after all. One part is a sloped ceiling, so unable to use much of that space really. Watch your head on the beam. Oasis may want to get better double glazing and also check if people have logged out of Netflix when they leave. There was some questionble user names left on there when I arrived :-0 Positives - Close to the town centre and clean.

Well this was a horrible experience. Was not able to contact anyone for this listing on a Friday. I wanted to say it was a late check in even though they say check in is from 1600-2400. So I end up at the house at 22:40 with no one there and noone being reachable and not able to get in. Had to search for a different hotel in the middle of the night The phone number given for you call mostly just consist of an answering machine that will give you a new number to the front desk (which they don't have) that you can only text and that they will only answer the following morning. And should you reach anyone to talk to you will find that they are incompetent and lying. The guy I talked to said he would let the hotel know and to contact me shortly. Noone contacted me shortly. The next morning I finally receive a message from someone asking if my check-in went well. They also mixed up the check in and out dates. This place is just a complete no-go

This property offers a bed and breakfast style accommodation, but without breakfast. It's unique as it has an amazing communal kitchen and dinning area, which are available to utilise, using your own food and drinks.

Very clean. Bed a tad soft but other than that it was comfortable.