North Star Cottage

We had to wait for almost one hour to get the code. Please make sure you get the code to open the main door. Main room heater was not working. But manager came and gave us a small heater for the night.

I understand its a cabin but there were no toiletries, there wasn’t even a lock on the bathroom door. The location is nice.. view of the mountain was awesome. We enjoyed sitting outside till late night. However, giving 4 star just because of the bathroom.

This place ruined our spotless Iceland trip. Let me summarize the painful experience we had with this place. We had booked at North Star Cottage for 4 people (me, my wife, and our two kids) and were assigned unit number 5. These cottages do not have a front desk, which wasn’t expected as most of the places in Iceland are remote. So, we were given a passcode to enter. Due to rain and no visible hotel signboard on the main road, we couldn’t easily locate this place. We only reached the site between 9:05-9:10 pm. We struggled to open the door with the key provided. We also called the number displayed on the front of this cottage multiple times, but there was no response. That’s when we felt something was wrong with the reservation and started going through every detail. Somewhere in the fine print, it mentions that the check-in code expires at 9 pm. This information isn't visible when you make the booking. It was very cold with extreme wind, and we were left to wonder how to survive the night. Even the internet in this area is very patchy. We managed to call *******, and they couldn’t find us any place nearby either. By then, it was already 10:30 pm, so we decided to drive to the nearest big city and try our luck. Thankfully, we didn’t have to spend the cold, rainy, windy night on the road. We could get decent internet speed as we got to a nearby small city, and we were able to find accommodation near Selfoss (100 km away but were willing to let us check-in). It cost us another $500 for one night but we had a place to stay warm