Guest User
December 29, 2023
Let's start from the basics. What you see in the photos do not represent reality. Well done to the photographer who managed to hide how dilapidated the accommodation is. Specifically: The rooms too small, one on top of the other. The rooms are filthy, dust everywhere. The glass in the bathroom door has probably never been cleaned (see attached photo). Closets, dirty. Basin; Her bottom had changed color, bleach is never used, not a single day did we smell anything in bleach or anything at all that reminded us of cleanliness. The building is in a bad condition externally (damaged - paintwork) but also internally as the furniture was battered and had lost its color as well as the walls have been painted in the corridors. The aesthetics of the hotel are also miserable, curtains everywhere for no reason with strange lights that you don't see in the corridors at night. The room has too many lights, which do not turn off individually, they have a central switch. So either you will be squinted by the light or you won't be able to see in front of you. In the shower we found half-finished shampoos from the previous ones that the cleaners had not collected. 3 days in a row, they didn't put me a panosedon and I had to call them at 12 at night to bring it to me. The cleaners don't use a vacuum cleaner. Broom and farasi and holy God. On the last day I went back up to the room after breakfast and was sweating, we had to leave it wide open for 10 minutes to let it dry out in the cold. Ok I get that people sweat when they clean and do chores but not like this guys, we couldn't stop. Balcony; Ok, chairs on the balcony? ok Small table? Never, so you can't sit on a balcony if you want (if you want to sit on a balcony in the stink, cobwebs and dust that has literally never been cleaned). Let's go to breakfast: Breakfast in the basement ( -1 ) at tables for 8 people which were full of crumbs and you will necessarily have to eat breakfast with other strangers at the same table. The food stale and plastic, the only nice thing was the water. Napkins missing, only if you asked. On Monday, we went down half an hour after breakfast had ended because no one had informed us that on weekdays it ends earlier. So we left hungry. Kudos to the photographer as he has amazingly managed to camouflage this shack you call a 4 star hotel. And if they paid us, we wouldn't go again. 200 euros a night for a family of 3, I'd rather burn it than give it to them. It is worth noting that the most important problem of all of these is cleanliness. It is not clean, the cleaners do not clean, they enter your room for 5 minutes, throw 2 sheets and leave. I suggest the management to review the staff they have chosen for the cleanliness of the accommodation. 1 star because I can't put 0. Far from specific
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