HaiDe Zhuofan Hot Spring Hotel

房間內佈置温馨舒適，床鋪柔軟，讓人能夠放鬆身心。衞生間乾淨整潔，設施齊全。 温泉區域更是一大亮點。熱氣騰騰的温泉池錯落有致地分佈着，水質清澈，温度適宜。最沒想到的是我與外國友人在這裏相遇，很美好的體驗！酒店的服務也通常非常周到。工作人員熱情友好，能夠及時滿足客人的需求。無論是辦理入住手續還是在酒店內的各種活動，都能讓人感受到貼心的關懷。

真的特別好，還給升級了套房。環境幽雅，温泉舒適。已經是第好幾次住這了。非常完美。服務人員也特別專業，應該是呼倫貝爾範圍內最好的酒店了。

房間有點舊其他的還好

作為一個金鑽攜程會員，幾乎很少寫差評，但是這次還是必須要發聲，為了後面的客户不要走彎路。1、有一説一，這次主要的差體驗來自於酒店温泉部分。首先，温泉部服務人員基本沒有什麼服務意識，配不上攜程五星酒店的標簽。温泉和酒店估計是兩套管理體系，甚至可能是兩家老闆，温泉的工作人員對於酒店客户要麼是有偏見，要麼就是完全不在乎，這一點尤其可以通過温泉部前台一個高個男接待員身上體現出來：嗓門大，沒有服務用語，“服務”理念估計都是沒有的； 2、對於不是專程來泡温泉衹是路過的酒店客人，如果想帶着孩子去酒店温泉玩玩水，一定要在外面買好游泳衣再去，否則裏面連小童泳衣最低都是88一套起的價格，不買不讓進，另外游泳圈也是88一個，不讓租，衹能買，感覺是進了一家黑店，這個不僅影響自己的心情，孩子體驗也不好； 3、建議酒店人員在網站以及辦理入住的提示上説明温泉部分的這些情況，讓酒店用户提前有心理預期和準備，否則花了大幾百住酒店，卻在温泉部分還受到這種待遇，體驗很差。

體驗温泉門票時間太短，住宿人回房間取東西都不讓，回來就得重新繳費，太不人性化。

Tsunagami said that the hotel's hot spring is the best hot spring in Mongolia, but in fact it is very poor, which is extremely disappointing. It was particularly mismanaged. It seemed that the room we stayed in was for two days, but the hot spring coupon given to us at the counter only stated the first day. As a result, if we went on the second day, we would not be able to use it. In addition, the staff at the hot spring area neglected their duties and did not stop guests from bathing in the hot spring when they saw they were not wearing swimsuits. They also did not stop guests from smoking. As a result, the water in the pool was dirty, unhygienic, and filled with smoke, and other guests felt uncomfortable bathing. Uncomfortable.... The only praise I can give is that the waiter who cleaned up the room had a first-rate attitude and was serious about his work!

A great hot spring hotel. We traveled 1,500 kilometers from Beijing to Hailar. On the fifth day of our trip, we chose this hotel specifically to relieve fatigue. The room was clean and tidy, the service staff were warm and thoughtful, and children were given breakfast and hot spring tickets. Only when I arrived in Manzhouli did I realize that I had forgotten my child’s tablet in the hotel room. I called the hotel, and the front desk staff member Xiao Liu (employee number 027) enthusiastically helped me find the tablet and mailed it for me. So touching😘😘

服務熱情！温泉舍舒適！

還可以，就是這個温泉其實就是個澡堂子，和温泉度假村不一樣