Hotels Near Mystery Rooms in Essen

We loved it here. everyone was very nice but especially barman mo he was very welcoming and made us the best cocktails he made ur experience a 10 out a 10 you feel at home ! And We wil definitely come back as soon as possible With lovely Greetings family martis

I can only say: a very bad experience. The fact that the hotel has come into the years and sprays the spirit of a 1980 house is already bad. The fact that it is noisy and the air conditioning probably does not work from the 1970s is probably only consistent. However, it is very regrettable that the staff behavior is when checking and checkout. It may be that the ladies are not paid decently, but then a different job would be better than to ”experience” their own frustration to customers. It was also clearly noted that it could not be a trained force, because as guests they had to explain almost everything. I will not at all return good money to such a hotel and such staff again. The only positive thing to remember was the relatively central location. But that was unfortunately then it was also...

Business travel for Euroshop. Liked my stay and did not feel as formal as a hotel. Breakfast was good, warm breakfast was ok but got boring after the 3rd day. Staff helpful. I will go back to this hotel. Taxis and trains close to hotel. Rooms clean and bedding nice white linen. Good experience

This new hotel is centrally located in Essen (which is actually located in the state of North Rhine-Westphalia, not in Lower Saxony). It is situated close to the main railway station, shopping and restaurants. Parking is shared with the Moxy Hotel and available at EUR 15. The hotel is modern and has a large lobby area with comfy seating, part of which also serves as breakfast area. Our standard suite was spacious and clean and faced the courtyard, making it quiet and nice. Check-in was not up to usual Mariott standards, and we ended up in a smaller room than the corner suite, we had booked. However, we decided to stay in the standard suite, which turned out to be quieter, as it did not face the street. During our stay wifi was only available in the lobby area, which was really annoying. At check-out we were reimbursed by not having to pay for the parking. The breakfast was good without being great. The hotel is good, but the service we had did not meet usual Marriott standards.

Ich bin eine gebürtige Essenerin und kenne deshalb das Hotel schon ewig. Die Lage ist zentral, gegenüber vom Hauptbahnhof und mitten in der Stadt. Die Zimmer sind je nach Kategorie geräumig. Ich finde es toll, das man die Fenster öffnen kann. Auch die Betten sind bequem. Frühstück gegen Aufpreis, dort gibt es allerdings Verbesserungspotential. Trotzdem 100% Empfehlung

Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!

We were there for a weekend and felt very comfortable. The room was fine, as was the service and breakfast. There was always someone to contact who was available to help and advise. However, the behavior of some guests is sometimes puzzling to me. Hotel employees are just that. Employees. Not personal serfs. In my opinion, it is absolutely reasonable to wait your turn instead of immediately calling for more ”staff” and the manager. Like every other guest, we were informed when we checked in that, due to sustainability and high energy costs, the room is only cleaned and refilled every third day. If we were missing something, we just had to let us know. We thought that was OK. Other guests apparently didn't. I don't know how you can use up 2 rolls of toilet paper in less than 24 hours, but I know that you just had to ask nicely. Then the employees would have been just as nice to provide the guest with more rolls. Not listening and not reading, followed by loud outrage, is not a good combination.

The average Vd Valk feels only then Sheraton. By the name of this hotel, you expect a high-class hotel (for the price certainly) friendlyly received and helped at the reception and after check-in as the bags taken from the car that stood under the hotel's parking garage. It remains special that you have to pay for parking at a hotel. Certainly with the current hotel prices, this may be free and does not feel guest-free. The room was beautifully large (but a place to get the bag was not there so only on the ground. In this modern time you expect to be able to connect a laptop, Chrome cast or anything to a TV, however, it was so closely timing with their own system that there was Nothing was possible. If the TV broadcasts were still international, but very many Germans with one single English broadcast there. On day 1 at breakfast (which is possible in weekend until 11:00) The first day no one was at the entrance and the servants ran almost running to clean the tables. When you walk in at 10 a.m. you expect the bread baskets to be just kept full, this was not the case immediately. Day 2 was even more strange. We went through because no one was standing but a servant came almost to us, pressing a sheet with a pen in the hand, and calling for something to fill, and I had to put my name, my room, my signature, and we don't know why. But even more strangely, not as it should be, but put the sheet on the desk but no one who took it right away and so there was a name and signature so for grip! And now again, two small special breads and only when we were almost resurrecting to walk away, there were some new croissants, all together, not more than a costly average hotel that I had not expected from a hotel with this name.

Environment: Very good, just next to the exhibition hall, the first choice for exhibitors. Facilities: You think there should be not necessarily here, such as disposable items such as toothpaste, toothbrush and slippers are all to ask to provide you, but fortunately I have my own. The catering service is very general, it is better to eat outside. Behind is a paid park park with beautiful scenery. Service: The hotel should have a standard, there is nothing to complain about.

Mit dem ersten Schritt über die Türschwelle des Schlosses will der Zauber wirken, der Alltag abgeschüttelt werden und der Genuss beginnen. Für uns auf Hugenpoet bedeutet das, herzliche Gastfreundschaft, perfekter Service und ein Ambiente zum Wohlfühlen. So die Versprechen des 5 Sterne superior Hotels bei Essen. Bei unserem Aufenthalt konnte das herrschaftliche Anwesen in einigen Kategorien nicht voll und ganz begeistern. Doch eins vorweg: Wir hatten dennoch einen entspannten Aufenthalt und eine schöne Auszeit in ganz historischem Ambiente. Als Autofahrer ist man zunächst etwas orientierungslos, ob man direkt vorfahren darf (zwecks Gepäck), oder lieber sofort einen der Parkplätze wählt. Auch der eigene Privatparkplatz vor der Villa Türmchen ist nicht sofort ersichtlich. Der Empfang im Schloss fiel u.E. eher nüchtern aus; ein ”Herzliches Willkommen” inklusive Namensansprache wäre schön gewesen, wurde uns aber leider nicht zuteil. Zumindest hat man uns zur Villa begleitet und die Besonderheiten erläutert. Die Welcome Amenities inkl. frischer Blumen, die überall zur Begrüßung bereitstanden, waren sehr nett und genussvoll. Die Villa Türmchen ist ein exklusives Refugium in der Vorburg des Schlosses, umgeben von Wasser mit eigenem Patio und Terrasse. Das besondere Flair mit den dicken Backsteinmauern hat seinen ganz eigenen Charme; Großzügigkeit und Privatsphäre inklusive. Allerdings wird es dem Housekeeping bei dieser Größe die Arbeit nicht ganz leichtmachen und so befanden sich im Badezimmer unter dem Föhn leider noch Überreste in Form von Papier-Verpackungen der vorherigen Gäste. Die Handtuchhalter-Ringe (Gäste-WC und Hauptbadezimmer) bedürfen dringend einer Erneuerung, da diese immer wieder herunterfallen. Trotz gründlicher Suche konnten wir leider keinen Schuhanzieher finden; ebenso wenig wie das ”Achtung Hund im Zimmer”- Schild, welches im Brief angekündigt wurde. Die Tatsache, dass der Turndown-Service nur auf Anfrage durchgeführt wird, haben wir letztendlich nur dem aufmerksamen Lesen des Hotel-ABCs zu verdanken. Auch hier hätte besser kommuniziert werden dürfen. Darüber hinaus ist die Stärke der Internetverbindung nicht optimal und bricht häufig ab, sodass die Nutzung des Suite-Pads lediglich eingeschränkt funktioniert. Der Gesamtoptik wäre es zudem sehr zuträglich, die Kabelführung an den Geräten, insbesondere beim Fernseher und dem Telefon, besser zusammenzuführen/zu verstecken, um das unansehnliche Kabelgewirr etwas einzudämmen. Die kulinarischen Leistungen des Hotels bewegen sich durchweg auf angemessenen Niveau. Der Afternoon Tea, die Bar und der Weinkeller boten hervorragende lukullische Geschmackserlebnisse. Der Service agiert freundlich, könnte aber durchaus an der einen oder anderen Stelle professioneller auftreten, um dem Haus gerecht zu werden. Wir vermuten, dass auch im Schlosshotel Hugenpoet der Fachkräftemangel nicht spurlos vorübergeht. Abschließend möchte ich noch ein großes Lob an das Room-Service-Team und das Frühstück