Guest User
November 3, 2024
This hotel is well located, close to both beaches Es canar (perfect for swimming, little waves) and Calla nova (bigger waves). The personnel is very friendly, and in case of any problems, they are trying to resolve them promptly, if they can. But there everything good about hotel ends. The cleaners are trying to keep the hotel clean as possible, but unfortunately, during my stay that could be managed only in rooms. Pool and sunbeds would require more cleaning, but you can't blame the cleaners here. The guests didn't follow opening hours of swimming pool and the hotel didn't demand it at all (i.e. swimming pool was open from 10, but the guest entered at 8:30 or 9). In the restaurant, the guests again didn't follow the policy of "no swimsuit in restaurant", if there was any. The food left also too much to be desired. I can't say there was not enough food, no, there was abudance of it. Unfortunately, trying to chose what you like was terrible. One usually go to Spain to taste the cuisine as well, unfortunaly, in this hotel there was none. In the morning, you could have beans, burnt sausages or very hard eggs. For lunch and dinner, you could chose something, but usually it was very difficult to chose meat and well corresponding side dish (if you don't want to eat fries every time, which I don't). Again, there was no Spanish food, the closest one was "Rice with things" (it wasn't paella and it fortunately wasn't called so; and they also had some "Spanish steak", which were bones with a little meat. No fish to chose from, no croquetas, nothing. During the day, you could have some "snacks", which were hamburgers. It's probably good when you are hungry, but it doesn't accompany coffee well. Talking about beverages, glass or porcelain were served only in the restaurant. While I understand need for plastic deposit cups in swimming pool area, I don't understand why they didn't serve drinks from glass or porcelain during the evening in the bar. They still wash the cups, so it's difficult to understand why they bring such a bad experience to guests. The hotel also offers only tap water, which tastes awful, and for unknown reason, the default option is sparkling one. Complete disaster.