Guest User
February 17, 2022
The hotel describes itself on *********** as a medium-high level solution. And its cost - €180 for 2 nights - seems to correspond. In reality it is located under a major road, there is nothing around except a road construction site which begins work at 6.00 in the morning and homeless people sleep in the only room next door. Furthermore, the hotel does not have a reception at any time of the day: to enter you need to download an app that recognizes a code sent by email about 2 hours before arriving at the hotel. If the internet doesn't work and you have no phone, THERE IS NO ONE TO CONTACT AND NO ONE NEARBY TO ASK FOR HELP. The hotel seems like a PLACE FOR CLANDESTINE MEETINGS or in any case FOR PEOPLE WHO DO NOT WANT TO BE SEEN. Not to mention the breakfast: ignoble is an understatement. We booked for 2 nights to be paid on site, but we discovered that as there was no reception the money had been taken on the evening of arrival directly from the card used to guarantee the booking. Considering the area is anything but safe and the risks associated with the lack of reception and being dependent on the internet, we stayed for only 1 night and for the next one opted for another hotel, despite the room having been paid for 2 nights. Naturally, there is nothing written about all this on the internet and we only discovered it once we landed in Stockholm. The structure contacted by Booking REFUSES TO MAKE ANY REFUNDS!!!!! A place TO ABSOLUTELY AVOID!!!!!
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