Staci
February 15, 2022
Our stay at this property did not go well. The property itself was decent and the area seemed pretty good. We had booked a family room through **********, which describes it as a room with three beds: a queen, a double and a bunk bed, so we figured that the room would be a good size. We were instead given a small, plain room with one queen bed. I returned to the front desk to ask for our room to be switched. With the help of Google Translate, the front desk clerk and I had a conversation about it. He said that he showed us only booked into a double room. I showed him the room description and photo on my confirmation, but he refused to move us…not sure why. We checked out the next day…leaving 1 day early.