"Wow, just wow. Spotless clean. Staff friendly and helpful. Fantastic breakfasts you can have sitting next to the beach if you want. Great location. Rooftop pool was lovely, but not many sunbeds. Our room was great with a fridge, balcony and great shower. No hesitation in recommending it. We'll definitely go back."

"Couldn't find many recent reviews on Porto Elounda so I thought I'd try and help out a little. It seems as though the hotel has increased listings with major UK tour operators for the 2025 season so the May half term has seen an increase in British guests. The setting is beautiful on Mirabello Bay and the restaurants all look out onto the shimmering expanse of blue. The hotel is positioned on a relatively steep hill but the resort has many golf buggies whizzing around if you're struggling with mobility. The rooms are spacious and the addition of private pools is a bonus for families. We stayed in the spa wing of the resort and the interiors are a little dated. They've tried to upweight the offering and modernise with ipads in the rooms which allow restaurant bookings. Bizarrely. they still have dvd players in the rooms. The maid service is very thorough and you get regular room tidying which is a big bonus. I would say that this resort caters for very young children nicely. For those with slightly older children like ours there is very little to do. There is no entertainment on offer within the resort and the focus is very much on dining. Elies beach bar is a lovely set up but sometimes the service let it down during lunch servings. The best part of the visit was the trips to the neighbouring restaurants on a boat journey. This was really spectacular at night and added a splash of luxury feel to it. My final sentiments are about cost. The bar prices are incredibly expensive which is prohibitive for some. €16 for an Aperol is unrealistic. If this is the pricing model then fine but at least add a Happy hour into it to stop the pool staff having to ask guests to purchase drinks. A lovely location but work to be done on becoming a true 5* resort."

"We stayed for 3 nights as a ‘relax’ at the end of our holiday in Crete. The staff are wonderful and location was perfect for exploring Elounda. Only negative I would say is the air-con that was temperamental and only in kitchen so bedroom was very hot at night. Plenty of very comfortable loungers infront of the rooms at the front. Pool with swim up was a bonus. Kitchen would be limited if trying to self cater but with so many great restaurants around why would you. Probably the best shower I’ve ever had in a hotel anywhere around the world!"

"1st the good things, Lovely villa, with our own pool which was great and clean. The pool was a good size for a private one. Staff in general were good, pleasant and efficient. The shared pool areas were lovely, enough for our 6 year old to have lots of fun. Now bad things. The kids fun park was a big let down, it was very dated, poorly equipped and not at all as advertised. The bus to Elounda was laughable, it took you a few hundred yards from the hotel and left you to walk down or up a very steep hill. Also ran only every 2 hours. My biggest complaint however was the food, we went all inclusive hoping we wouldn't spend too much going out but the food was so inadequate this wasn't the case. It looked like there should be a good selection but it was the same all the time, tasteless, cold and nowhere near the 4 star rating it claims to have. Very disappointing."

"This is not a 4 star hotel - it's 3 at a push. The positive points are that it's extremely well situated in Elounda which is a lovely place for a chilled quiet week in the sun with plenty of bars and restaurants (although absolutely no nightlife if you want to go out for a dance). The staff are helpful and friendly, our room was spacious with a sea view. However my advice is don't go half board here as the food isn't great - breakfast was just passable, Dinner was awful.... we ended up eating out every night so we felt that we'd wasted money going Half Board. Pool is lovely but very tired, we both got splinters from the decking as it's breaking up.. the pool itself needs a good clean - there's a green around the water beds... On a plus note - Nico the barman is a sweetheart - always smiling and helpful. This hotel needs some money spent on it's maintenance.... It's fine - just don't expect 4 star."

"Elounda Heights is a family run hotel, set high on the side of a hill occupying an absolutely magnificent position overlooking Mirabello Bay, with spectacular sea and mountain views that set the tone for an utterly relaxing stay. We stayed in one of the brand-new air-conditioned Mirabello Suites with private pool and patio, complete with a small kitchenette, spacious walk-in rain shower, wash basin and organic toiletries. The beds are among the most comfortable we have ever slept in. Breakfasts by the pool, overlooking Mirabello Bay, are varied and very tasty. The homemade jams are not to be missed! In the evening George prepares homemade, traditional daily specials which are delicious. The accommodation throughout was very clean and comfortable. The gardens are well-tended which added to the tranquillity of the hotel. What truly elevates Elounda Heights is the staff: Natalia, Kostas, Katerina (the Cocktail Queen!), Sinead, Christina, Ritsa and every member of staff go out of their way to ensure every guest has a wonderful experience. Their warmth, friendliness and attention to detail make all the difference."

"An absolutely beautiful setting however a very frustrating lack of umbrellas and sun beds. Each morning these are bagged early with towels and buckets and spades and abandoned for hours. Regardless of beach staff saying they remove stuff at mid day. They do not. On occasion we were fortunate. We did also go to reception and one of the mangers came and helped us get beds. we witnessed several people not returning until about 4 pm from 11 in the morning. The bigger beach is very noisy and not at all peaceful. We had to endure smoking. Vaping and everyone’s loud conversations on their phones and one day endure a guest loudly farting all day. Not the hotel’s fault. But just felt no where near peaceful 5 star. As people have said drinks are very expensive. Even water in room is charged. The reception staff are excellent helpful and friendly. Nothing is a problem. I have an allergy and the restaurant staff struggled to understand this. Puddings are also poorly labelled and not all were labelled. Management did address my concerns though so it’s always worth going to them. Easy reach of town. 8 euros for taxi back. Our room was lovely and kept clean and dining staff were really friendly."

"The hotel is in a good position on the sea front it is very well maintained and clean. The room was very spacious and clean.the beds were very comfortable so we had a great night sleep and the air con was quiet and worked perfectly. The staff were very friendly. The hotel has a child play area and a small section in the pool for children. It is only a very short walk into the town square where there is plenty of restaurants."

"We stayed here for 4 nights. I had booked a sea view room, but they said it was upgraded to a room with a jacuzzi. While the jacuzzi was nice and relaxing, the sea view was quite limited, which was a bit disappointing. The property is located in a remote and peaceful part of the island. It has excellent internet access and a decent outdoor gym. Since it is right by the sea, you can enjoy walking or running along the coast to the nearest town, Mavrikianon. One important thing to mention is that the property does not have direct access to the sea. To swim, you need to go to either Plaka Beach, which requires a minimum spend of €40 per person to use the sunbeds, or to Mavrikianon Beach, which is much more affordable at €5 per person for the entire day. Mavrikianon Beach is very pleasant and close to markets where you can buy drinks. There are also some good food and drink spots nearby, such as Rudi’s Bar, a British-style pub, and Porto Rino, which serves great pizzas. Make sure to skip Nico’s Fish Tavern and try the Ferryman instead — you won’t regret it. What we found most frustrating was the lack of mosquito screens on the windows. Sleeping with the windows open was not really an option, even though the natural breeze was wonderful. Our room had air conditioning, but we tend to get sick sleeping with it on. There was a ceiling fan as well, but it is a shame to miss out on the fresh air simply because of a missing screen. The breakfast was also a disappointment. There were very few options, the coffee was not good, and the omelettes were overcooked. The most inconvenient part of our stay was the parking system. You have to check in and out with security every time, which felt excessive and time-consuming. It gave the impression of entering a high-security zone, not a relaxing holiday resort. Overall, it was a good experience with some nice features, but for the price, it lacks comfort and convenience in a few key areas. ."