franky112233
September 18, 2024
When checking in, they didn't provide water. When I got to the room, I called to ask for water, but they insisted not to deliver it and I had to go downstairs to get it myself. When I called to check out in the morning, I politely asked if I could check out later. The female receptionist who answered the phone had a very bad tone and said she had to charge 50 dollars, 15 dollars, and 30 dollars. I said I didn't understand and was very confusing so I hung up the phone. The front desk called and said they needed to send security up, and I said I'll come down and talk to you... I hurried downstairs and complained to the front desk. The service attitude is really bad and it refreshed my perception
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