Guest User
January 31, 2023
Tru Hotel by Hilton, one of my favorites in terms of overall package, overall interior design from lobby to room. The room is super clean. Fast check in, and the staff, Abram and Cloud, asked for verification, but they did not push and respected after listening patiently about my explanations, which I appreciated. They also put in me a quieter room and honored my membership with a welcoming gift. While they don’t offer coffee/tea maker and tea bags in the room, but they have them available in the lobby area, which works for me. Today’s hotel probably is the first time in almost 2 years without issues that I needed to address after checking in. Two minor issues: the room temperature control mode (cold/cool/heat) did not reflect season of the year and outside temperature. When it's cold outside, set at "heat", when it's hot outside, set at cold. The bagel from the breakfast tasted like rocks, the foods wasn't fresh. I suggest that you opt out in purchasing breakfast in this hotel.