Guest User
January 10, 2024
This place is absolutely terrible and should be avoided at all cost. The pictures on their website are completely inaccurate. While the front desk service was fantastic, the views are amazing and the food was surprisingly good, the facilities are absolutely terrible. This isn't an exhaustive list, just the things that immediately come to mind: - no power in the evening the first 2 days, this wasn't an area brown out, this was just this hotel - no water in the morning if the 3rd day - no water pressure during entire stay - would take 30 mins to fill the toilet after a flush - can't flush toilet at night because while the was very little water volume, there was a lot of air pressure in the lines so toilet would blast air/water for 30 minute sounding like a drum - bathroom drain not at low point so the bathroom was a swamp that constantly had standing water - no mattress pad, just a thin sheet on the mattress ... you can see the mattress name through the sheet - garbage furniture on the deck, an old moldy white plastic chair and 2 beaten wooden stools - curtain rod that narrower than the window (facing the sun) which means the sun beats through window and overwhelms ac during the day and makes the room MISERABLE with no power - the kitchen they show on their website isn't open - the pool they show on their web site isn't open - the access to the room is down a temporary rickety set of temporary wood "stairs" with no hand rail then you actually climb over the side rail of the balcony (not making this up, see pictures) - main deck/bar area furniture looks beautiful but it's miserably uncomfortable, the swinging couch was the ONLY comfortable piece of future - the "co-working" space had unusable internet (front desk had me try 4 different routers, then gave me their office router which barely worked) and when the ac came on, would literally black out the lights in the "office" for 5-10 secs This place is absolutely terrible and I felt very sorry for the kind staff who I watched deal with irate customer after irate customer. AVOID THIS PLACE AT ALL COST.