Hotel Los Mangos El Salvador

The manager Connie and her staff were excellent. They responded quickly to any requests. All were polite and hard workers. They came to the pool to ask if we wanted a drink. The food was good. I would come back here! The roads are undergoing a lot of construction and sometimes it takes a while to get here.

Location of this hotel is the best thing it got going, the place is small and cleaned but it definitely can improve and become a real resort.! The service is the worst part of this place, as with other reviews i saw before booking the main complaints was the restaruant service and the previous reviews are correct, I have never been in Hotel with such a terrible service! They have very limited personal to attend the guest and not to throw the workers under the bus but they really need to understand what job they are in.. they have zero attention to the guests at the restaurant, unfortunately during lunch I had to go the kitchen and asked for a Menu the server saw me take a seat at the table, I waited 10 minutes to see if she would come up to take my order , she never did, I left got on my car and went down the road t0 Las Olas Hotel and Restaurant to have lunch!! as write this is 7:40 at night and I order dinner at 6:50.. perfect example..! There are no pool towels available and no pool service to get a drink.. I spent 2 hours in the pool and no one came by to offer anything..! is really too bad the owner have not understand the concept of service, they need to hired more people, because the location and the hotel itself is nice.. but they need improve on every amenities..

Views and place are very beautiful, unfortunately service at restaurant was not very good, food is average. Communication when making reservation was really poor and not accurate. Seemed to be under staffed. Although staff was nice we waited over an hour for a meal for 9 people