"Located strategically next to a shopping precinct with walking distance. All goods from check in to check out process. The only exception is the hand wash tap in the bathroom been installed too far from the basin and it’s indeed difficult to use and water splashing all over. The other issue is leaking out from the bathroom after every shower. Room became cramp after the sofa bed setup for sleep. Breakfast is good but suggest they should alternate the menu with more variety. Otherwise, we been bored with the offering after stayed in for 6 nights"

"The hotel is definitely accessible by car, as it's quite far from the city center, located outside Watford. The actual hotel entrance and rooms are in a nicer building at the back, specifically designed for weddings and events. Holding your wedding here and staying at the hotel would be a fantastic experience, or you could consider staying here if you're visiting the Harry Potter area."

"Good service 👍 Reception.....excellent"

"Stayed here several times before & was never disappointed. I stayed for 3 nights this time, great location near to the town centre, shopping mall, restaurants & the Watford Junction train station is just a few minutes walk away. Direct trains to London city centre & many more routes to other major hubs. Staff are friendly & welcoming, room was very clean & comfortable. Will definitely stay here again on my next visit, would highly recommend."

"Great location and very helpful friendly staff. Found it comfortable and quiet. Only small negative was the room was to warm."

"It’s was a great experience with kids. Clean, reasonable value breakfast was good and staff were excellent. Would highly recommend"

"Quiet and cosy place. Rooms very traditional. Breakfast is acceptable. Jogging machine at the gym strangely facing a opaque wall. Not really a convenient place, unless you are driving. The first night we checked in, the receptionist said there was no double bed (deluxe king room we booked and prepaid) and gave us twin beds. Then the solo traveller who checked in after us got a deluxe king room. Apalling. All other staff are friendly and cheerful."

"There is no ac in each pod, if you need fresh air you have to open the pod for more. The bathroom smells bad and the water is fine. I don’t think it worth to stay in. Good for me only staying here for one night."

"Family’s Most Favourite Hotel in the UK – Unforgettable Staycation Moments Holiday Inn London–Shepperton by IHG has always been our family’s most favourite hotel in the UK. Whenever my son’s school term break or a long holiday begins, this is the first place we choose to refresh ourselves and truly enjoy relaxing family time. During the final days of the Easter Bank Holiday, we once again had an unforgettable stay here, and the hotel exceeded our expectations in every way. Our wonderful experience began at reception, where a professional and welcoming receptionist, Mr. Waleed, assisted us. He kindly helped register our car plate for overnight parking and informed us that the swimming pool facility renovations had been completed. He also thoughtfully let us know that my son Matt could enjoy the pool until 7 p.m. Thanks to his clear explanation and kind arrangement, we had plenty of time to fully enjoy the excellent swimming pool, Jacuzzi, dry sauna, and steam room. It was a perfect way for both adults and children to relax and unwind. After our swim, we were quite hungry. At that moment, Restaurant Manager Mr. Nadeem warmly approached us and started chatting with my son. Matt was absolutely delighted—especially because Mr. Nadeem remembered him from previous visits. His kindness made us feel genuinely welcomed and valued. Even while waiting for our meal, we felt cheerful and at ease. At the end of dinner, he took time to speak with us again, encouraging Matt in his studies and sharing that his wife is a wonderful school teacher. These sincere and personal interactions truly touched our hearts. We also followed sightseeing recommendations from other hotel staff and visited nearby attractions such as Walton-on-Thames, which made our trip even more enjoyable and memorable. Once again, Holiday Inn London–Shepperton made us feel welcomed, cared for, and appreciated as a family. This hotel is not just a place to stay—it truly feels like a second home to us. Cheers, Mr Pan Pan Cheng Guest of Room 204"