Eastwell Manor, Champneys Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Eastwell

Eastwell Manor, Champneys Hotel & Spa

Eastwell Park, Eastwell, Kent TN25 4HT, United Kingdom
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With a stay at Eastwell Manor, Champneys Hotel & Spa in Ashford, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Kent Downs. This spa hotel is 12.5 mi (20.1 km) from University of Kent and 12.8 mi (20.7 km) from Canterbury Cathedral.Show More
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hotel overview picture
3.7/5·
Excellent stay. Enjoyed the outdoir pool and Spa facilities.
Amenities
Indoor swimming poolOutdoor swimming poolSaunaSpaMassage roomGymPublic ParkingFree24-hour front deskLuggage storageBar
All Amenities
Surroundings
Airport: London Southend Airport
(112.6 km)
Train: Ashford International Station
(7.0 km)
Landmarks: The Hawking Centre
(<100m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room with Double Bed
13

Standard Room with Double Bed

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Towels
Private toilet
Wardrobe
Room Details
Check Availability

Guest Reviews(41)

3.7/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2022
Excellent stay. Enjoyed the outdoir pool and Spa facilities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2024
Unfortunately we were very disappointed with our stay. Our room was full of cobwebs and several spiders, the carpet was lumpy and I tripped several times. The fan in the room was broken. Furthermore, our meal in the restaurant- we ordered our food, but the waiting staff then came back informed us it was no longer available and we had to order something else; limited to what we liked in the menu. The food was requisite and delicious. Absolutely disappointed when we accessed the spa facilities. We were not informed that the spa pool, hot tub and steam room were not operating. We chose/booked Eastwell manor due to the facilities available, yet we were not able to fulfill what we set out for our stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2024
The loveliest afternoon tea in beautiful Eastwell Manor. Scrummy food attentive service lots of top ups of the Teapot. Never rushed we had such a fab time we stayed for over 4 hours and they very kindly gave us complementary Baileys. Highly recommended Well done Aaron and team.
J‍e‍s‍s‍i‍c‍a‍ ‍S
October 12, 2024
Visited Eastwell Manor spa in September. I met my friend for what was meant to be a luxurious evening spa evening session, unfortunately it was absolutely appalling. On arrival the spa restaurant was closed meaning there was no where in the spa at all to get refreshments. No one advised that the meal would be in the main restaurant, so we were extremely confused of where to go with no one to ask. The steam room was closed with the door not even intact. Tiling within the spa was hanging of the wall in some areas, with the general spa area being in the worst condition I have ever seen it and very dirty including mould. Noting that this is sold as a ‘luxury experience’ Most of the toilets did not flush or were constantly re-filling. The whirlpool was freezing, with the Jacuzzi being so hot you couldn’t sit in it, and the chlorine levels were obviously too high as everyone’s eyes were stinging Dinner service was so slow, that we had to constantly ask for updates on food order.   Overall, the experience made us feel as though the evening spa experience was after closing as there was nothing available, with the areas which were open being in such a poor state. I contacted management and have had no reply.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2024
We got a last minute deal and we are so glad we didn't pay full price. We stayed in the mews. The room was okay, basic. I would have expected a bit of luxury but was disappointed. The tea tray is basic, one coffee, one decaf, one tea, green tea and peppermint tea. No coffee machine and no biscuits. The double bed was two singles pushed together so my poor husband spent the night in the grove. The grounds are beautiful very well maintained. Pool was pleasant, didn't understand the adults lounging around pool, but each to our own. We had dinner at the hotel, service very slow waited 20 mins to be asked if we wanted a drink. I would have expected them to pour the drinks but that didn't happen. We both had the duck my goodness it was lovely, fat could have been rendered down a bit more but it was so tender melted like butter. We would go back just for the duck. Breakfast the following morning was good, fantastic buffet selection, hot food was tasty porches eggs slightly over cooked but still tasty. Booking out was 1100, but at 1020 we had a knock on the door a man standing with bedding asked us are we going. Reminded him we had till 1100, but we felt rushed to leave so left 5 mins later. Overall is was a pleasant night, but so glad we didn't pay full price. We would have been so disappointed and not sure we would have stayed in that room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2024
Had a fantastic morning at Eastwell Manor pool -outdoor ( now closed for the winter) and indoor and jacuzzi . I have been a member for almost 20 years and have encouraged friends and family to join over the years. The facilities of the pools and gym are exceptional as is the quality of food and drinks from the 2 restaurant and bars. The main reason that I continue to be a member though is the quality of the staff and the service they provide. In particular Georgina goes that extra mile - nothing is too much trouble - she always opens on time - key to a lot of members who go straight to work after their work out - she is always cheerful, helpful and professional and if there are any problems she takes ownership and makes sure they are rectified she is a real credit to Champneys .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2024
We were not expecting much and were blown off our feet. Thank you Janine for looking after us so wonderfully. After a wee hiccup when checking in our room, we were upgraded in one of the most wonderful rooms! From Axl on check-in to the duo Janine-Adam on check-out and Sonia last night at the bar, we can’t fault the staff for the wonderful welcome. On the food side, except for having ordered twice something that was no longer available, the burger we had for dinner was delicious. Again, thank you Sonia for your kindness and service. We got to relax in the Spa which was most welcome after travelling. Take the opportunity peeps, it’d be a shame to pass on some good time in the water! It was lovely to see Janine again upon check-out. All in all… we were “wowed”.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2024
Excellent gym with a variety of classes. Have been having PT sessions with Imogen and already I am seeing an improvement in my strength. Imogen is a great motivator and makes me feel like I can achieve anything! Thank you and thank you to the rest of the team for always being so welcoming
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 16, 2024
We only stayed there Sunday night as we has a business meeting in the morning. Beautiful venue from outside but it is not cared for inside, it’s not worth the money. We always stay in nice hotels but this one needs a good shake up. Food is not available in bedrooms which is a shame as we were shattered after a busy week in our business. As you can see from the photos you don’t expect to go to a hotel like this and see dust and dirt, can’t comment on spa as we didn’t go there, we would look for another hotel when we have another trip in that area. Food was ok but not amazing. We stayed in room 290, beware if you go there.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 15 years old and under
£50.00 (approx. DKK 448.18) per person per night
Children 16–17 years old
Contact hotel

Breakfast
TypeWestern, Continental, Full English/Irish, Gluten-free
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 23
With a stay at Eastwell Manor, Champneys Hotel & Spa in Ashford, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Kent Downs. This spa hotel is 12.5 mi (20.1 km) from University of Kent and 12.8 mi (20.7 km) from Canterbury Cathedral.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at The Manor, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ashford? This hotel has 5586 square feet (519 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportLondon Southend Airport
Distance to Airport112.61KM
Nearest Train StationAshford International Station
Distance to Train Station7.02KM
Average Price FromDKK1833
Hotel Star Rating4