Hampton Inn & Suites Atlanta Airport West/Camp Creek Parkway

This hotel is under renovation. Typically Hilton discloses this when you book a reservation, but for whatever reason the website mentioned nothing about being under construction. I showed up at 245 and my room wasn’t ready, so I was put into what I assume, or hope was a newly renovated room- the toilet wasn’t attached to the floor, the deadbolt on my room door didn’t work- and I had to put my shoulder into it to get it to open, and the front desk was never staffed. When I was riding the elevator the 2nd day downstairs for breakfast I noted that the Elevator license/inspection from the State of Georgia expired 3 months ago and the last night, my tv stopped working- and honestly I stopped caring about this hotel. Definitely will not be staying here again.

Dirty room, smells, roaches in bathroom, WiFi wouldn’t connect in room. The front desk was rarely occupied. Some dried liquid streaking on walls and door. I’ve been staying at Hilton properties for years, this one is definitely the worst. I booked with points and it was definitely a waste. Still a Hampton Inn fan but won’t stay here again.

We were very disappointed in our stay at this hotel. We used it as a stopover between flights and had a very short amount of time to sleep, however, there was a party going on above us. We called the front desk two times to have it stopped however it kept going all night. The room itself was fine and was fairly clean but it was disappointing that nothing was down to shut the party down

We stayed here based on its proximity to the airport. We found the hotel room dirty and worn. Damaged sheetrock, missing molding, dirty bathroom, dirty carpet. Feels like the hotel depends on its proximity to the airport rather than focusing on living up to the Hilton name. Wouldn’t recommend the hotel

Grace, Chanda and Mike provided my family with an excellent experience during the holiday season.We were welcomed warmly and treated to a home away from home. Great care was taken with both of the rooms.

Randy Ritchie was wonderful and hooked us with a great rate and wonderful suite. Easy check in and check out, beautiful room but most of all, good price. Really appreciate Randy helping us out at the front desk

I stay at Hampton Inns all the time for travel soccer. I chose this one for it's close proximity to Georgia Soccer Park and places to eat. It was great for both of those. Miko at the front desk was friendly and kind. That said, I don't think I will stay at this location again. For a Hampton Inn, it just felt dirty and run down. We arrive sort of late and the lights were dim and we went to bed almost immediately. When I woke up the next day and opened the blinds I was shocked to see some kind of white splatter on the headboards. It looked like someone sprayed something on there (maybe cleaner?) and just didn't bother to wipe it off. At least I pray that's what it was. See pics below. There was mold and hairs in the tub, and the furniture was scuffed up. The toilet had a very weak flush. I guess being near the airport means it gets heavy use but for paying 178 bucks, I expected more from Hilton. I have to return to the area in a month and will not be staying there. Hilton, if you are reading this, please take a look at room 313. I notice they didn't send me a link to review this property which I get every time I stay at Hilton. As a Diamond Member, I expect more.

I had two reservations for two different hotels. I called the reservation number to cancel one and somehow when I arrived at the hotel I wanted it was also cancelled. I was tired, hungry and not in the greatest mood. Miko was at the front desk and she was very helpful and courteous. She resurrected my reservation, but the price was off. She called me a little later and let me know she was able to fix it. Miko had a very positive attitude and focused on customer service.