Guest User
November 2, 2024
Disappointed! On arrival, checking In was quick with very little information given, when I asked about breakfast I was told she would tell me later. We had a garden room on the ground floor and on first inspection it appeared very comfortable, however the mattress needs replacing immediately, because it is 2 single mattress put together both sagged in the middle, the duvet was too small for the bed and was very thin. The pillows were hard and uncomfortable, I glad we took our own. As stated we were staying in the a garden room 27, number 34 was above us and the nose of cricky floorboads was unbelievable, the couple above would be moving around for hours at stupid hours 11pm to 1 am and 6am to 8am it was a nightmare and not very restful The bathroom was modern and clean, the shower was powerful however the drain could not keep up with the downpour of water, my partner removed the flitter and that improved the drainage. Our room was serviced on request but didn't leave enough toilet paper. We ate in the restaurant on the first night, basic food and we decided we would eat out afterwards, breakfast was good value for money and the quality was good. We have travelled to many hotels over the years and we have always had an open tab attached to our room, on this occasion we thought this would be the same until breakfast, when the waitress asked us to settle our bill from previous night meal along with breakfast, this I found rude as we had paid to stay in the hotel for 3 nights.