Popular MOXY HOTELS Hotels in Dusseldorf

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Top rated hotels in Dusseldorf

Moxy Duesseldorf South

Moxy Duesseldorf South

4.1/540 Reviews
The hotel is as expected; nice, cozy, clean and with friendly atmosphere. Check-in was fast and simple, check-out is more of a self service if you pay in advance. The rooms are ok, with sufficient space, comfy bed and nice bathroom. Parking space is also good and would’ve been great if it had an electrical charger. The breakfast could be better with more warm options rather than the scrambled eggs.
Moxy Duesseldorf City

Moxy Duesseldorf City

4.6/5111 Reviews
The rudeness of a young staff member spoiled our stay at this lovely hotel. Started off at checking in a young man at the checking desk handed in a piece of paper to my husband asking him to sign that without explanation what it was. Next he asked my husband to put his credit card to pay for a stay. Although my husband said he had already paid for the 3 night stay, the boy asked him again to put the card in the card reader which my husband did. After repeating that the stay had been already paid for the young man checked on his computer and asked his colleague for help (cancelling transaction?)he also said that it was nothing to worry about. Then I suggested that we had to check next time whether customer has already paid or hasn’t- so with a very cold face he told me off for my attitude saying that everything was going to be ok. Thanks God we had more money than what was locked on the bank account otherwise we would be in trouble. When I suggested that little ‘I’m sorry’ would help the situation the young member of staff said he did not have anything to apologise for. Not at all a warm welcome in the very beginning made us feel very disappointed and me and my hubby would not recommend staying at the Moxy Hotel. The staff that we met next morning was nicer and helpful, continental breakfast was good and hotel’s design is quirky and has many comfy places to lounge. There is an AppleMac with the internet which is very helpful when exploring things to do in Düsseldorf. Our room was cleaned every day, the hotel seems to be quite a clean place although there is a one friendly mouse running between seats in the lounge.

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