Delta Hotels Durham Royal County

Service and reception were prompt and efficient. All staff were friendly and accommodating. Bar and gym was perfect for our needs. Sadly room furniture and bathroom was tired and needs a revamp but everything is in the room you would need. It was quite the walk to our room taking over ten minutes from reception and needing the use of two lifts. Car parking was not free to residents. Honestly I would go back as we had a good location and hope for a different room.

Wonderful hotel! The location was perfect for visiting the city, just a hop over the bridge to get to the centre. The room was really spacious with a large bed, sofa and coffee table, desk, and plenty of room in between. There was a kettle and tea/instant coffee as well as a Nespresso machine, and a mini fridge, which came in very handy for cooling drinks. The bathroom was clean and had a good layout with a shower screen over the tub (no spills!) and plenty of soap holders. There was also lush This Works shampoo and conditioner and really nice shower gel. It felt much more luxurious than we expected - even providing bath robes and slippers. We had a second floor room with a cathedral view (we could hear the bells!), overlooking the road outside. Traffic calmed down at night and did not disturb our sleep, and the hotel was quiet overall. The room had been cleaned well, but there were slight oversights: the front of the desk and coffee maker handle, for example, showed historic spills; the window (with modern additional pane to create double glazing) had other guests' forehead- and nose prints on them (we discovered ourselves how easy it is to be taken in by the view, lean forward, and forget that there's a window there...), but the bathroom, bed, and floors were absolutely hygienic and we felt comfortable nevertheless. Staff were lovely, welcoming and helpful. Overall, we really enjoyed our stay!