Hotels Near Coppel Plaza Madero in Durango

Hotel Gobanador is an old, grand property with a beautiful courtyard, great restaurant, and tremendous service. There were a few flaws that prevented the hotel from receiving 5 stars. But overall, if I were to return to Durango, I would not hesitate to stay here again. Let's get the flaws out of the way first. The property is older with some updated rooms. That is usually not a problem but the room we were originally given had a leak from the ac unit in the room. After they were unable to fix the leak they moved us into a different room which also had a leaky ac. This room also had poor water pressure in the shower and lacked hot water at in the evening. When we reported this to the front desk they fixed the shower pressure and hot water. They were never able to fix the ac so they gave us a portable unit which worked fine. This experience leads to the pros, primarily the service. They went out of their way to make things right and I truly appreciated all their efforts even if they were unsuccessful. The property has a beautiful courtyard which led to a few pleasant evenings just lounging by the pool. There were several events held in the beautiful courtyard while we were there. Then there was the restaurant, La Hacienda, which served some of the best food not just in Durango but I have ever had. The menu was not extensive but everything we tried was delicious. The service was impeccable. The cocktails were expertly made. The wine list was expensive, especially the imported wines. Of note there is a drive through Starbucks in the parking lot. Next to the Starbucks kiosk was a small seating/garden area. Again the staff/baristas here were excellent. There is also an attached parking garage.

We stayed 5 nights in this hotel. The room is decent. We had a twin room. The room is not really large and had only one chair, a desk bench in front of the window and a bit of storage space behind a curtain. The breakfast was decent, although mainly to the Mexican taste. The breakfast area is in the lobby and coffee and tea is available the whole day. We had the ask the cleaner to do our room, but she was happy to assist us and she did a good job. The beds are short. The shower was not so good. It took very long to get hot water, but when the water became hot, it was OK. The staff did not speak English very well. The hotel is located next to a shopping mall. Free parking is in the car park of the mall. Overall I can recommend this hotel as it is quite modern to Mexican standards.

The rooms are very clean, modern, and also have daily cleaning... The staff are very helpful and informative. I really like the fact the rooms have a refrigerator, iron board, iron, coffee pots, and a safe to keep valuables locked up. I really enjoyed having a gym in the facility and the whole hotel had vey nice A/C. Durango gets hot! I love their breakfast! Fresh cut fruit, fresh squeezed orange juice, cereal, yogurt, fresh coffee, beans, chilaquiles, and they serve different items daily... Make sure to have a fresh drink at the bar!!!

It is a hotel that has good measures in the situation of contingency we are living. Sanitary tape when entering. Gel to the main entrance and lifts. Breakfast directly to the room. Good staff treatment. The room was very comfortable and the room was very clean and very clean. Clean beds and bathrooms but you wouldn't think of getting down the bed scalp because your feet were black, a very bad point for my family as I travel with young children.

We spent two nights at this hotel and would come back. It is not centrally located and you need a car to get downtown or get a taxi cab or take the bus, but it is easy to reach from the main freeways. The room, two queen beds, was very nice, clean and comfortable, everything worked fine. Bathroom was very good too. Breakfast is included but could have been better, our guess is that with the pandemic they cancelled the buffet and are now serving you your choice of things - it is probably also a good way to have less food go to waste.

I was unsatisfied with the front desk employee name Alex .I have arrive before my check in .He told me they have a room available but I have to pay extra on the side for the amount of $78.00 I told him I do alot of traving never experience this before . I have already pay in advance.He refuse to let me speak to the manager . Just has us sitting there . We had constantly made call to the front desk request the room to be clean . They forgot to give us towel 3 hours later. The only postive feedback I have to give is the pool and spa area they where very nice . SANDRA GAVE US EXCELLENT SERVICE her massage 💆‍♀️ are the best