The White Swan Hotel

I liked that it was with in walking distance of the place I wanted to visit the staff were friendly and helpful meals Hughes to much for me. Thank you for a lovely stay .

Staff very friendly and helpful, room very dated, a lot of noise from the street, people talking loudly in corridor late at night.

The walls are like paper, if you are a light sleeper I do not advise staying here, there was a boiler or something mechanical constantly firing up, making a noise every few seconds, then it would shut down briefly, but then start again! I had about 2 hours sleep. I was in room 5, which has a huge gap under the door so I could hear everyone else nearby, not just passing my room but in other rooms, with their bathroom fans switching on, walking around etc. I had a full day in work to do in Edinburgh and wish I'd just driven up from my home that morning, 300 miles away as I would have been less tired. The mirror in the room is weirdly positioned so high it was pointless, I'm 5'3" and had to check my suited appearance in a shop window near my car as I left and do my makeup off a compact mirror I had in my bag. The bathroom one is set so far back from the sink that was no use. Definitely not suitable for a business travel stopover, I had to shut the window too as it was right by a roof so someone could get up there and in to my room, plus there was noise downstairs. I suppose you get what you pay for, cheap but not cheerful. Nice staff at breakfast, breakfast was good.

Ideal for a couple day stay over in Duns. Central to all areas.

I'm staying for 2 nights again. Working at Farne Salmon n Trout factory. The hotel is a bit tired, but decorators are in just now smartening up the place. Stayed here for 2 nights, 2 weeks ago. Back for 2 nights again. Room needs gutted, especially the bathroom. This seems to be in hand as new owners, I believe. Staff are amazing. Girls behind the bar are superb. Breakfast girl is just 1st class. Had a dinner 2 weeks ago. Hot food on a cold plate. Sorry, but that's just not on. Told Jan on my 1st visit. 2nd visit, same again. Food is cooked so well. In fact, the food is bloody brilliant. Such a shame my complaint has fallen on deaf ears. PUT HOT FOOD ON A COLD PLATE. THE HOT FOOD TRIES SO HARD TO HEAT UP THE PLATE THAT ITS ON, THAT IT'S COLD IN 10/15 MINS. A CHEF REALLY NEEDS TO KNOW THAT. VERY DISAPPOINTING. Great bar. Sky sports. Great staff. So friendly. Please get the simplest of things right. The breakfast girl did this morning. Heat the plate up before putting food on it. It's just so easy. My only moan about here. My friend Gordon R would be horrified. I've secured a good contract at Farne up the road. I'm off to the chippy tonight cos they don't have cold plates. Please take heed of this review. It's so easily dealt with. I will be back. Cheers. Cookie.

We stayed at the White Swan for a private party. The staff were very friendly and pleasant. Can't fault them. The breakfast was lovely. Our room gave us a laugh though. We stayed in the Family room on 2 levels. The floors were tilted in all directions so made the furniture lean in all directions and the drawers opened when you walked passed them. The beds was clean and comfortable but there was water left in the kettle and the spoons were dirty so I'm assuming they hadn't been checked from the last occupants. The lights didn’t work above both the sinks. But the shower and bath were clean and the water pressure was excellent when using the shower. Several of my family members were met with unfriendly banter from the locals who were in the bar watching the Rugby. I can only assume its because Scotland lost but it was a little uncomfortable.