Hotels Near St Margarets Cave in Dunfermline

My partner and I arrived late after a flight to Edinburgh airport and were greeted by a very friendly member of staff in the nightshift. The whole hotel looked freshly decorated with new fixtures and fittings, all of which seemed of a very high quality. Our room (room 4) was wonderfully appointed, the bed was very comfortable and the shower was fantastic. Breakfast was freshly cooked and served very quickly. For what we paid this hotel is worth a 10/10 any day!!

I would have preferred to write my hopefully constructive comments to a member of the senior management at the Dakota Hotels organisation, particularly as they are in the growth stages. However, and significantly, having failed in all my attempts to research an appropriate member of the senior management team, which included writing ‘twice’ to the Dakota Hotel Edinburgh reception (no response), spending a lot of time researching Linkedin and perusing the government website ‘companies house’, not one member of the senior management team appeared. Consequently, I have penned my comments to trip advisor. Location The Dakota Hotel Edinburgh is ideally located to the airport and a super wedding venue, Dunbas Castle. Initially, one is either impressed by the modern looking black edifice or find it depressing, a personal choice. Apparently, the theme of the hotel is one of a sombre mood, where an abundance of light is shunned. On the first evening we held a small champagne reception in a room shared by another wedding party. A gentleman from the other party asked a member of staff who came to close the blinds and put us all in near darkness if it was possible to leave them open. The staff member said it was against hotel policy but would ask the duty manager. Within a few minutes the duty manager appeared and brusquely closed the shutters in a most defiant manner, clearly illustrating the mood of the management! Reception Staff The first impression of a hotel is often made when checking in. Alas, of all the reception staff I encountered during our 4 day stay, I was appalled by the lack of friendly interaction. Indeed, on many occasions the extremely abrupt and curt conversations were almost offensive. Fortunately, there was one female manager named Megan who is most definitely an excellent example for the hospitality industry, as she was polite, attentive, and most efficient. Megan was indeed a redeeming feature of this hotel. At the initial check-in we were informed that we would be entitled to a glass of champagne and two Hors d'oeuvres each evening. This only occurred on two of our 4 evenings! When my daughter arrived from America, she was not told that breakfast was included in her room nor that she was entitled to a complementary glass of champagne and two Hors d'oeuvres each evening of her stay. As my daughter’s stay combined business with pleasure, she had some very important business and video calls to make but was frequently prevented from accomplishing her work as the hotel WiFi was not robust enough. In response to her complaints, she was offered 2 further alternative access points, but neither was sufficient to achieve a strong enough connection. Dining Room The dining room (brasserie Grill) was appropriately illuminated and the staff in the main were efficient and very polite. Alas, the chairs were too low for the tables and for each meal, cushions had to be requested. The staff were so accustomed to this anomaly, that t

Stayed for three nights while attending Comic Con at the royal highland centre which is conveniently just next door. Check in and out was no problem. The room was nice and clean and housekeeping refreshed it daily. As a housekeeper for a hotel myself i definitely appreciate the good job they did so thank you to them it's nice not having to be the one cleaning it for once. If i had one small complaint it would be that the water in the shower doesn't go very hot and i definitely like a hot shower. Apart from that it was lovely. Food wise i only had breakfast each day as i was away during the day but the breakfast was a good selection and everything was fresh. Overall it was a good stay and i would stay again if an event is held near there that i'm going to. Hopefully the housekeeping got the cakes that i left in the room, i didn't want to squash them in my bag and they were too expensive and fancy just to throw away (bought them at the event). Thanks for the comfortable stay!

We booked a queen bed room a month in advance and they gave us a twin room without notifying us in prior nor when we checked in. Upon enquiry they said “ we’re fully booked “. Their response seemed like we asked for an upgrade where as we asked what we booked for. I don’t understand how they cannot facilitate people by giving rooms what they booked and how do they keep it open for booking a month in advance if they don’t have it. Also the shower pressure wasn’t good, quite disappointed.

Check in was easy, parking was not a problem. Food in restaurant was more finger food and more like what you’d get in a cinema. I was happy with it but hubby thought otherwise hahaha. We played pool at the lobby which had a pink table. Lots of fun before retiring for our super early flight. Room was ok for short stays. 7-10 mins walk to airport. On the whole was nice.

A lovely building and entrance, including a lovely garden and fountain. Very clean and classy, reception staff friendly and helpful. Room was fantastic, so modern and clean with plenty of floor space and storage. Big smart tv, hair dryer, iron and board, free mini toiletries, tea/coffee, full length mirror…couldn’t have asked for more at such a reasonable price for the room! Only thing was the room felt extremely hot when I first checked in (even though radiator was not on). I asked at reception if I could have a fan as windows barely open and a few minutes later it was brought to my room! Restaurant and bar great, breakfast lovely…highly recommend this hotel

The staff are excellent, very friendly and ensure your stay is enjoyable. The rooms in the hotel need updating; I would not choose to stay at the hotel again due to the rooms being quite basic for a 4*, and no safe in the room either. The restaurant area is nice. The bar area could do with an open fire, which would be in keeping with the property and, due to the bar's location can be quite cool. I found the lockers difficult to use; there are no instructions when trying to use them, only in the reception area. I did ask someone to show me, but they were too busy apparently, so I asked another customer to help me. There was no concession for late checkout on New Year's Day; however, upon request, this was granted. You also have to book for breakfast; therefore, on New Year's Day, I had to get up for 9 am to go down to breakfast, which was not ideal. I had paid for the trip online when I booked; however, when I came to checkout, I was charged the full amount again and was informed that there was no log that I had already paid, but when we arrived and checked in, it was acknowledged that I had paid, it was a good job that I had the email displaying that I had paid. Upon further investigation by the hotel, it was noted that I had paid. I thought that I had read somewhere that there was an option for a set menu for NYE, but al a carte was still an option however this was not the case. The food was ok. The stay was made better due to the friendliness of the bar and restaurant staff, all credit to them.

After staying in a number of hotels in Edinburgh, Novotel Edinburgh Park is definitely of highest quality in this price range. The location is perfect if you are working outside of the city but want to still experience the city centre at night. Edinburgh Park train station and tram stop are very close to the hotel with frequent services to neighbouring towns and Waverley station (city centre). The train is quickest to Waverley at only 9 mins and costs as little as £2.70 at super off peak times for a return ticket. The hotel rooms are spacious and clean. There are hundreds of channels on the 55” TVs. The beds are comfy and there is a temperature regulator fan (not air conditioning). The bathrooms are clean and well furnished. Executive rooms get some more toiletries than standard rooms. Some rooms have baths and some have stand-in showers. (Maybe you can note your preference when booking) Breakfast is definitely worth paying for. There’s a huge selection of food options, something for everyone. Hot food and continental style breakfast is offered and is a buffet style. The restaurant is large but can be very busy in the evenings. Car parking is offered at a member rate (Accor ALL account holders) of £6 per day. I would rate the hotel very highly, after staying here a number of times over the past few months and with more bookings in the not so distant future. I look forward to returning!