Dubrovnik Hotels with Airport pickup service

Me and husband went for my birthday and what can I say. This hotel is just so beautiful. Excellent service, excellent staff, amazing hotel. Love love love! Restaurant staff were so helpful and cooked what ever we wanted. Malina who cooked the omelette was always smiling away and so helpful.

This was our first visit to Croatia thus the first time in Dubrovnik and we carefully researched prior to booking. This hotel appeared to have excellent reviews overall so seemed like a good choice. The reality however was not so, as the room we were given was extremely disappointing due to size and the view of a brick wall. Whilst we hadn’t booked a sea view I wasn’t quite prepared for this brick wall and let the staff know. Thankfully we were given a different room which had a much better view, so thank you as this did help immensely. The location of this hotel is by far its biggest selling point as it just a very short walk to the old town with all its attractions and the sky ride. It also has lovely views of the Adriatic Sea, Lockrum island and the old town. There was perfect service in the restaurant for breakfast, the buffet was limited but this was complimented by the menu to order breakfast dishes. For swimming there is a good sized indoor pool and there is access to the sea which was also a fabulous selling point. The sun-bed spaces were limited but the staff worked very hard to ensure all guests were welcomed and found sun-beds and umbrellas for shade from their storeroom. After the shock of the initial room with the view of the brick wall, the other not so great aspect was the service by waiter at the sea/beach area. It was almost impossible to gain the attention of the waiter for drink orders and the quality of the drinks (Tom Collins) was very poor. For 5 star, the service has to be on point and this experience really did let the hotel down. Would I recommend this hotel, well yes but make sure you book a room with a sea view unless you like looking at a brick wall and don’t expect to get a drink by the sea/beach area.

Would just like to say this is our personal experience. We stayed here for 2 weeks which is not something we normally do in Europe but we also wanted to visit Bosnia / Hercegovina and Montenegro so decided on the 2 . What can you say, everything has been said. Pros: Check in easy, Reception area was bright and airy. Friendly and helpful, welcome drink nice touch. Rooms, exceptionally clean and spacious, bed very big and comfortable, nice size bathroom, shower great and lovely balcony with sun beds and table and chairs. Oh, forgot to mention stunning views. Also very quiet, never once heard neighbours. The 2 girls who cleaned our room, so lovely and took care of the room. Food, breakfast was fantastic, evening meals were very good, variety good and always found something to eat, meat or fish or stews, pasta, cheeses etc and sweet selection was great. Food was always well presented and fresh, breakfast smoothies were nice touch. Views from restaurant was stunning especially the sunsets. Staff, excellent experience, all so very friendly and helpful. They couldn’t do enough for you, special mention to Andrijana and Paola ( front of restaurant ), Tarek, Marijo and Selma ( restaurant staff ) and Miljenko and Damir ( restaurant managers ). They were a credit to the hotel, always greeting guests with a smile, so friendly, helpful and happy to chat and showed a real interest in you and what your experiences of the day etc. very knowledgeable about their country and local areas, gave you tips and ideas etc. they genuinely made the holiday experience that much better, thank you to them and all the staff. Facilities, both indoor and outdoor pools lovely, plenty of sun loungers , Gym, didn’t use so no comment. Plenty of loungers at beach and towels when room card shown. Bar and beach bistro area lovely, plenty of comfy chairs to relax in. Lift from beach to all floors if you didn’t want to walk. Location, no.6 bus stops 50metres from hotel, buy tickets in hotel shop, cheaper, takes you straight into old town, which is first and last stop. Walks either side of hotel, one takes you along coastal dirt road to port via couple of beaches, and good drinks stop, Shelby’s ( after Peaky Blinders ) was good. The other along coast and past hotels and cafes to Lapad and Sunset beach. Visit The Cave Bar for drink along the way, cave bar is fab and outside view is beautiful. SUNSETS STUNNING. Concierge desk, booked up some trips from here, girls friendly and helpful, not pushy to sell, prices matched those from vendors in town. Shout out to Leona and Matea. Cons, only one, pillows to soft. Overall it was a fantastic experience and would recommend and definitely go back. More than anything, the staff, location and views make this special.

As many of the other reviews state this hotel is not in the old city - it is a 20min walk (about 2km) down to the old city, which in the heat of the midday sun can be an issue for some, particularly if you are trekking uphill back to the hotel. The best alternative option is to catch the #4 bus from the Pile Gate and then get off on the 4th stop which is 100m away from the hotel (4min bus ride). There are not a large number of reasonable restaurants close by and the on-premises Bosnian restaurant (Taj Mahal) cannot be booked to the room. It is a mid-range hotel built in the 1970s, so it does have an older feel. It is not that large, with just over 150 rooms but larger than the boutique hotels we were used to staying it on our Croatian trip. We stayed in one of their classic rooms - without any view (unless you count the adjoining building as a view). The double bed was just two single beds pushed together, which meant disappearing down the crevice in-between regularly during the night. I'd suggest booking a superior room, which are larger, more modern, in the newer wing of the hotel and include a bathtub. The Wi-Fi was easy to access and relatively fast. The air conditioning only be turned on when the room key was inserted, which meant, dependent on the room orientation, you could come back to a warm room which might take some time to cool down. They only supplied one bottle of water for entire stay, which they could easily address. The swimming pool is fairly small, almost always in shade and can only be accessed via the lobby (doesn't have any change facilities by the pool). We arrived in the morning, well before the 2pm check-in, and whilst they stored our luggage and offered us use of the pool whilst we waited there really wasn't anywhere to get changed and take up the offer. The breakfast, included in the room tariff, was a reasonable quality with a relatively choice of options however it didn't vary at all during our five-day stay. The lobby/foyer can get congested at times when larger tour groups arrive, with all their luggage in tow. The staff were polite and endeavoured to help us where they could. Not my favourite accommodation in Croatia but serviceable for what we needed.

Very nice hotel, good location, near the pier, take bus No. 6 at the entrance to the castle and it's only a few stops away, and it's only a few hundred meters to the nearby Lapad Commercial Center. The hotel reception is warm and polite, the room design is reasonable, clean and tidy, the facilities are complete and convenient, and the hotel also has its own paid parking lot, 10 euros per day.

Amazing hotel. All the staff were so helpful and friendly, nothing was too much trouble. Spectacular views from the balcony, especially the sunsets. Really clean and comfortable- lots of toiletries in the bathroom - you don’t need to bring anything. Great spa area n the top floor - theres also a hot tub and sunbeds on the roof - I don’t think anyone knows about this as we were the only ones there. Breakfast was lovely, if there’s nothing there for you - you must be super fussy. Plentiful, well cooked. We also ate in the taverna restaurant which was also very good. We had good weather so used the pool area, plenty of sunbeds. You can also swim in the sea here. Really convenient to explore Dubrovnik. There’s a bus stop right outside the hotel that takes you to the old town every 20 minutes, very cheap too. Taxis come really quick from the hotel. Definitely have to walk the walls in old town. Cable car to the top with spectacular views. Old town is beautiful, lots of shops if that what you want to do. Didn’t have time to do any trips, but will definitely be coming back to do those. We walked a lot, exploring the local area so if you are into walking then you will be fine. We ate in the old town - a recommended restaurant Taj Mahal. Bosnian restaurant, delicious food (not cheap) but perfect for a special meal. Definitely recommend this hotel and the area. We had an amazing 3 nights - and wish we had booked longer.

Although the hotel is not large, but the location is convenient, the hotel elevator goes straight to a small beach and can swim. Hotel service is very warm, arrived at the hotel at noon, although the room is not cleaned for a while, the hotel will send complimentary drinks, while enjoying the sea view and rest. The hotel’s restaurant is Michelin II and you can taste it without leaving home.

Very good resort hotel, the sunset is amazing, the breakfast is also great, you can see the scenery, there are many people eating breakfast, the replenishment is relatively timely, the dinner is also good, a little expensive, in short, a perfect experience

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

The hotel is located close to the road. If you drive from Zadar, you can see the sign on the roof after crossing the bridge. The parking lot is relatively spacious. It's convenient for access. The beautiful harbor of Dubrovnik can be easily seen from the balcony of the hotel.