Guest User
December 6, 2023
I have never ever written a bad review before, but I don't want this to happen to anyone else. The lights in the bedroom and bathroom were not working. We had to use our torches to navigate the room. The shower did not have running water. The small lamp above our heads on the bedframe was working, however it was falling off. The emergency fire light was covered up with a menu. The noise from the bar was exceptionally loud, so much so, we couldn't sleep. There was a hole in the bathroom wall and a broken piece of metal sticking out, which my partner hurt himself on. We ended up paying for an early ferry to get home as we refused to stay at the accommodation and there were no other rooms we could stay in elsewhere. When I made a complaint over the phone, I was shouted at and belittled by the manager. They did the exact same thing to the lady who works for ***********. I got a refund for the accommodation, however, they refused to refund me for the extra ferry. It was the worst experience I have had whilst travelling. I just wish I took more photos rather than taking videos because I can't upload the videos here. Please, please pay extra and stay in better accommodation. Don't go to this B&B.