Hotels Near LandCare Agricultural Tools and Trading Co.LLC. in Dubai

We booked a staycation in Dubai to celebrate my birthday, hoping to enjoy some quality time together with my sister. Upon arrival, we were warmly greeted by Mr. Rodel, who assisted us with our luggage. He was extremely polite and accommodating, making us feel welcome from the very start. However, our experience at the reception during check-in was extremely disappointing. When we approached Mr. Abdelrahman at the front desk, he requested our IDs. I provided my Emirates ID since the room was booked under my name. Unfortunately, my sister had forgotten her physical ID and asked if an electronic copy would suffice. He immediately said, “No.” She explained that she had forgotten her ID, and I asked what we should do since we had travelled all the way from Abu Dhabi. I asked if they would accept me but not my sister, what would be the point? His response was once again a firm, “No, we need a physical ID. We cannot do anything about that.” Despite our efforts to explain the situation, he remained unyielding, insisting that only I would be accepted and not my sister. I was extremely frustrated and disappointed, so I requested to speak with the manager. Abdelrahman continued with the check-in process without further engagement. When the manager arrived, he explained that while the protocol does indeed require physical IDs, they would make an exception this time. My sister acknowledged that it was her mistake not to bring her physical ID, but the way Abdelrahman handled the situation was far from satisfactory. His repeated refusals, without offering any alternative solutions, were disappointing—especially considering this is a 5-star hotel. Proper customer service, particularly in the hospitality industry, involves more than just saying “No.” It requires understanding, empathy, and a willingness to assist guests to the best of one’s ability. After check-in, we were assisted by Mr. Choi, who helped us with our bags and escorted us to our room. His professionalism and courteous demeanour were a complete contrast to our earlier experience. Mr. Choi, along with Mr. Rodel, Mr. Gaurav, and Mr. Rozaldo, truly stood out during our stay. They were all incredibly helpful, polite, and welcoming, and they deserve recognition for their excellent customer service. Overall, our stay was pleasant, but the check-in experience left a negative impression. I hope the front desk staff receive further training in customer service, particularly in terms of empathy and problem-solving. A simple “No” is not the answer to every situation, especially when guests are looking for assistance.

Everything was perfect especially the spectacular view of the fountain show from the room’s terrace.

I really enjoyed Dubai and as usual I booked ibis hotel in Dubai as well . Convenient place for most tourists attraction places such as Dubai mall , financial centers, Emirates tower , Dubai future museum , Abu Dhabi …. Friendly staff ( Grace , yin )😻😻

I had an amazing one night stay at the QE2 - as a Brit now living in Austrália the QE2 has a special place in my heart - never as a Cunard ship could I have afforded travelling to New York - now I could and the ship is sparkling - the renovation is fantastic throwing you back to the heyday of her life - the service was fantastic the food and drink authentic and worth the stay! My wife says I better come back with her

Reception staff is very friendly and they provided a free upgrade for us. Room was clean and spacious. We had beautiful view facing the Creek river. 10 mins walk to metro station and city mall shopping centre. There is a local boat that can easily take you to the opposite side of the river to gold shok, spice shok etc. Will consider to stay there again if I visit Dubai again.

Frequent visitor of this hotel because of its amazing location right next to Burjaman Mall and Metro station, Lulu super market and great number of other shops and stores. Though checkin is a bit slow process here but stay is nice.

As always amazing. Got a nicer room this time, 4th floor sea view. Now they have one another restaurant open, really good for dinners, with grilled seafood. Loved it a lot! As well from previous visit other change is they opened the other back side of hotel with nicer pools, at the place where new restaurant located. That side is quiet and beautiful.

My stay in Mina a Salam was outstanding. The Hotel and everything around is fantastic. Beautiful newly firnished rooms. The best in the Hotel was the Service. Our roomcleaning service was one of the best we had. beginning from the vice manager Alam Meehbob who helped us with everything we need in the room, and then the best room girl of the hotel Pauline . She was a sunshine doing an excellent job in the morning and the evening. She has all the time a smile for the guest and take care for everything. Very ood instructed from her boss Alma Meehbob. Also always helping with a smile on the face was the boys on the beach, especally , Ibrahim and Charles. these two make the day easier and better on the beach. again thank you to all .

From the check in to check out was the best experience provided by Saima and Nariman to make sure that everything perfect The rooms amazing and perfect clean The facilities are super wow The spa is very high quality The swimming pool and Jacuzzi nice and the staff are very welcoming You deserve to be 5 stars for sure

Here’s a structured review based on your input: --- The hotel's location is very convenient, being near the metro, making it easy to reach. The room was big and clean, which I appreciated. The bathroom was also very satisfying, equipped with a good-smelling shampoo, conditioner, and lotion. It was full of amenities, which made the stay even more comfortable.. Specially Thanks Mr.Eizard in front office. We will back SOON....!!