Hotels Near CA Fashion Chanel in Dubai

We managed to book a room after being stucked in the airport for more than 48hours without shower and sleep. Thank God for your hotel. It was such an amazing experience.Nice breakfast.Though the room is simple but it is more than enough for the both of us. Will definitely come back again even we visit Dubai. Good location and the price is super reasonable.

Here’s a structured review based on your input: --- The hotel's location is very convenient, being near the metro, making it easy to reach. The room was big and clean, which I appreciated. The bathroom was also very satisfying, equipped with a good-smelling shampoo, conditioner, and lotion. It was full of amenities, which made the stay even more comfortable.. Specially Thanks Mr.Eizard in front office. We will back SOON....!!

First time with the property and musta I say not going back This one needs a total re modeling Musky smell all around The beds and towels must be replaced Make over the toilet area the priority ASAP Pros: Near the metro station al rigga about 10 mins walk Convenience for malls and stores

One of the best places visited in dubai.....the room service was brilliant n kudos to Mohd Obaid....abit slow at the reception but overall nice ambiance n will visit again for sure. Loved the recreational centre but a request is please put a shade near the pool n extend the timing from 5.30 to atleast 9pm.

I had the best experience staying at novotel. My family they enjoyed very well and we will surely come back and recommend to other friends and families. Its agood hotel for families mostly the swimming pool is out door and they have a kids playing area which is very nice. Good and clean gym with good equipments and the services are super starting from the front desk upon checkin the stuffs are welcoming, smiling, and so helpful. The breakfast is super b and house keeping team are so professional. In general you guys really made my stay memorable can't wait to come back.

The personnel who ckeaned our hotel room ( Mr Ashraf) was amazing,professional and welcoming.He made iur stay very comfortable and I would recommend him to everyone who ever stays in that hotel.He is the best cleaner I have ever met.Thanks Sam

The hotel is very nice. The staff is very good. The only problem was that the room we stayed in had a heavy smell of humidity. Since we did not stay for a long time, it was not a problem. Thank you

They are good people! Mostly Umang, the stay was good and the room was also good. I have been staying for mostly in this hotel. They are good people! Mostly Umang, the stay was good and the room was also good. I have been staying for mostly in this hotel.

We booked a staycation in Dubai to celebrate my birthday, hoping to enjoy some quality time together with my sister. Upon arrival, we were warmly greeted by Mr. Rodel, who assisted us with our luggage. He was extremely polite and accommodating, making us feel welcome from the very start. However, our experience at the reception during check-in was extremely disappointing. When we approached Mr. Abdelrahman at the front desk, he requested our IDs. I provided my Emirates ID since the room was booked under my name. Unfortunately, my sister had forgotten her physical ID and asked if an electronic copy would suffice. He immediately said, “No.” She explained that she had forgotten her ID, and I asked what we should do since we had travelled all the way from Abu Dhabi. I asked if they would accept me but not my sister, what would be the point? His response was once again a firm, “No, we need a physical ID. We cannot do anything about that.” Despite our efforts to explain the situation, he remained unyielding, insisting that only I would be accepted and not my sister. I was extremely frustrated and disappointed, so I requested to speak with the manager. Abdelrahman continued with the check-in process without further engagement. When the manager arrived, he explained that while the protocol does indeed require physical IDs, they would make an exception this time. My sister acknowledged that it was her mistake not to bring her physical ID, but the way Abdelrahman handled the situation was far from satisfactory. His repeated refusals, without offering any alternative solutions, were disappointing—especially considering this is a 5-star hotel. Proper customer service, particularly in the hospitality industry, involves more than just saying “No.” It requires understanding, empathy, and a willingness to assist guests to the best of one’s ability. After check-in, we were assisted by Mr. Choi, who helped us with our bags and escorted us to our room. His professionalism and courteous demeanour were a complete contrast to our earlier experience. Mr. Choi, along with Mr. Rodel, Mr. Gaurav, and Mr. Rozaldo, truly stood out during our stay. They were all incredibly helpful, polite, and welcoming, and they deserve recognition for their excellent customer service. Overall, our stay was pleasant, but the check-in experience left a negative impression. I hope the front desk staff receive further training in customer service, particularly in terms of empathy and problem-solving. A simple “No” is not the answer to every situation, especially when guests are looking for assistance.

The room was very cold. There is often sand and it is quite noisy, but the environment outside is nice. The guy at the front desk is very interesting and can speak a few words in Chinese. Sometimes many people come to this hotel for parties