Lucky Arrow Retreat - Dripping Springs

PRO: Good interior decoration. CONS: Poor management, poor service and communication, unpleasant noise from Air Conditioning. We booked a Lucky Arrow cabin via Trip.com. Shortly after the completion of payment, we received a confirmation email from Trip.com with a receipt attached. "Please show your confirmation number and PIN number to the reception." " Check-in after 16:00." " 2- person breakfast included." We later found out that none of this information was correct. (1) When we arrived at Lucky Arrow Retreat around 7pm, there was no reception to be found and we were trapped outside a closed gate. We tried the PIN number from the email, it turned out to be incorrect. I called Lucky Arrow a total of 8 times and sent a message to an "assistance number" printed on the lock of the gate. No one answered the phone. We were stuck outside the gate for 20 minutes and very frustrated. While we waited, there was no reply back from Lucky Arrow. We almost drove to Austin to find somewhere else to stay. We eventually got a text message back asking our names and gave us the instruction of how to unlock the main gate and our reserved cabin. After we got past the main gate, we found there was literally nobody managing the property. We did not feel safe staying here due to the lack of any assistance from them if there is any emergency going on during our stay. (2) There was no breakfast despite what was advertised. (3) The exit gate remained OPEN when we were leaving after self check-out. It appears that anyone can drive in from that exit gate which gives the guests no privacy and makes the place unsafe. The Lucky Arrow Retreat needs a lot of improvement in communication, as we did not receive any information regarding the check-in procedure and it was difficult to contact any staff during our stay.

Had a little weekend getaway with the husband and it was perfect. This is definitely my only way to "camp". Everyone was very friendly. We did up Bell Spri gs next door for a nice relaxong afyernoona nd took a bottle of wine to go, whoch she oepned for us. The heaters keep you from freezing but I wouldn't say they keep you warm, ar least on our safari tent. However, it didn't ruin our night or time in any way. Would absolutely recommend and will be back!

My husband and I stayed here for a wedding which was held at the beautiful overlook with a reception at the rooftop outdoor tables. It was a beautiful event. The private cabin was nicely laid out with a living room area separated from the bedroom by the bathroom. It was nicely decorated, exceptionally clean and provided everything we needed, including a single serve coffee maker with plenty of coffees, tea, sweeteners and a variety of creamers, microwave, refrigerator, canned waters. We appreciated the big windows and sliding doors out to a private porch with a nice seating area for morning coffee. I would have liked a view out over the property, but there were trees, which are also nice. It was a bit odd that there did not seem to be employees around. It would be nice if there were a restaurant on the property. It looks like they may be building that -- be aware that there is a lot of construction underway on the property. We were able to walk to the Bell Springs Winery next door the night before the wedding. We also visited the Jester King brewery for a nature walk; highly recommend that also!

Really nice, unique place to stay. At this time of the year we didn’t see many people at all. This was a small getaway for our 27th anniversary. Loved being able to sign the van! Just a neat experience!

Had the best time and didn't want to leave. We were in a cabin that shared a hot tub with another cabin. These things were nicely put together! Comfy memory foam mattresses, nice heating snd cooling, beautiful glass shower, robes for the hot tub trips in cold February, and they even contacted me after I said it was my gfs bday celebration. For $100, they put balloons, rose pedals, a single perfect rose, delicious cake balls, smores, and even prosecco on ice, two champagne plastic glasses and two jello shots! It's mostly quiet out there but had an amazing winery and brewery basically in the backyard! Dripping Springs distillery is down the street, Deep Eddys is about 10 min away. Both are worth trip! They had breakfast tacos and much more at breakfast. Staff is great too! It's a must stay!

Amazing glamping experience! We were a party of 9 (5 children) in three courtyard cabins, and we all had a blast. Friendly staff, awesome amenities, excellent service overall. The firepit, the grill, the pools, the breakfast (Sat & Sun), the next door winery, the Airstream, the trail, the arcade, the cleanliness.... all added to a memorable experience. Loved it!

We came out here to celebrate 20 years of being married, It was absolutely perfect! The Porch Cabin was were we stayed, it was perfect. The grounds are close to all the local places anyone would want to visit. The beer and wine tasting next to the pool was great. We can't wait to make it back!

Property was exactly what we were looking for, great getaway spot. Porch cabin was awesome, everything we needed. Happy hour bartender was super friendly and very helpful. Definitely a place we are going back to!

We stayed here for a wedding that was taking place at the venue. It was beautiful! We stayed in a courtyard cabin. It was perfect and had everything we needed. Staff was very friendly and helpful. Can’t wait to go back and stay a couple days and use all the amenities!