Aparthotel Neumarkt

Wonderful location but the apartment was too hot , wifi and air condition doesn’t work, we travel across Germany and the only reason we booked this hotel for a night passing by Dresden was to use washer clean our clothes . The room was not stocked with essential cleaning detergent and staff are all off duty so this hotel only served as beds and it was hot like a sauna . I don’t recommend this and at best it is a hostel for youth, ******* ratings somehow is off on this one.

Great location, comfortable + loads of space. Easy check in and check out - staff were quite helpful when directing you to the correct apartment (as they are dotted around close by). Location is excellent. Not too far from the main train station and right in the middle of most of Dresden's sights. Apartments were clean (bar a few small issues in bathroom), comfortable, and warm (-10 Celsius outside at one point!).

Do Not Stay Here Do not stay here. The washer machine in my unit was broken, they failed to fix it, and finally (after two days) agreed to re-wash and dry my clothes for me. The clothes returned wet, crumpled in balls, and covered in bleach stains. All staff were extremely rude to me until I finally found one person willing to help. Eventually they agreed to pay for the ruined clothing. However, it’s been a month and I still have not yet received the funds. They say they told their bank to send them money and there is nothing else they are will to do. The documentation the sent me is in German so I cannot read it. In order to finish drying my laundry, I had to change my plans and stay in Berlin one extra night. I left and went to another hotel. The apartment building front door is also frequently unlocked and wide open. Twice I found lost tourists wandering in the entry way. The units have no air conditioning and I was there at the height of the summer. Despite having large windows, there is no air circulation. I was dripping sweat the entire time. At night, I would keep the window open, but that meant hearing tons of noise from the busy street and getting blinded by the bright street lights. The grocery store next door is a small kiosk without enough options to make a meal. The only other store was a small Aldi about 20 min away. It also barely had enough options to make a meal beyond pasta.