Hotels Near Dresden Castle in Dresden

The hotel is in an excellent location, surrounded by important attractions. But the facilities are a bit old

Great location in the heart of the old town. Quiet and bed is comfy. Breakfast is great and staff is attentive.

Felix greeted us with great style and he is a really attentive host. A pleasure to see that ”great service ” does still exist. The rooms are more like student-dorms, so rather tight (two of us) but clean. Located opposite to The Galleria and in close proximity to Dresden's Altstadt, THE PLACE to visit and marvel

We stayed in this hotel twice during the last month. The first time we had a little suite on the top floor of the Bastei. This was fine, if a little bare. Checkin and breakfast were fine. The second time we found ourselves in the annex, the Konigstein. Check in at the Bastei was poor with 20 minute queue. The annex had a fast food stall across the front and entry is by room card. The lift was dirty when we arrived and smelled of vaping and did not work properly. The impression is of an unmanned operation. The room was on the 6th floor and was noisy during the evening, from the very busy street below. At breakfast we were instructed to sit at a table already occupied by another guest and the staff member was aggressive with us saying the nicer tables were all for groups. No sign of these by the time we left of course. Also over-zealous table clearing, go to the buffet for more and your cutlery and coffee are gone. So better check in, maybe safes in the better rooms, and some serious staff training about customer service, rather than bullying.

This is an outstanding hotel. It is located across the street from the train station, but is incredibly quiet. The place is immaculate and the interior design is very well done. The hotel was remodeled in 2021 and it looks brand new. Staff was very attentive and fluent in English. The room was decent sized for a European hotel. We were able to leave our bags in the hotel after checking out so we could tour Dresden before taking a train out of town. It's one of the nicer hotels we've stayed at in recent years

Es war ein schöner Aufenthalt hier. Geschultes und hilfsbereites Personal. Alles ist sauber und gepflegt. Ein sehr schoenes Fruehstuecksbuffet - Sonderwuensche werden, wenn moeglich, gerne erfuellt. Manche Zimmer bieten eine tolle Aussicht über den Fluss auf die Burg und den Albrechtsdom. Die Saunalandschaft ist mit 3 verschiedenen Saunen (u.a. Panoramasauna + finnische Sauna) auch sehr schoen. Stellplaetze fuer‘s Auto. Wifi in Ordnung. Klare Weiterempfehlung.

Very good : Hotel setting, hotel garden, building layout, decoration, room 363, view on Elbe, Food quality, therme facility, personnel friendliness But negative experiences : - Personnel did their best to help us when needed in English, but at the reception desk mastering the English language was not good enough to help us out - Airco in room not working adequately for the temperatures outside, with only offered help a ventilator in the room, and the excuse that the technical problem was known and ‘being addressed’ without knowing by when. It is better to not mention airco as available on the hotel’s facilities list. - Safe in room : we had to call the page twice to reset the code , and quite sure we did not mistype - Personal safety hazard: my wife fell over a Parasol post (without parasol) on the terrace and hurt herself really badly in the face (nose, lip, chin) and her knee, requiring special wound care, and causing us to reduce/cancel/review planned activities. We put ourselves a terrace chair on top of the 2 parasol posts to prevent this happening to other guests or staff. We are not sure that the receptionist who we told about it, really understood (the English) what happened and if hotel management was briefed on the accident. We did not experience any follow up contact from anyone. - One room key had to be reprogrammed to enter the room on the day of arrival already - The 2 room keys had to be reprogrammed to enter the garage for the bikes - Safety hazard: When going up the stairs to level 4 (wellness) I found the electricity cabinet wide open. (For cooling it?) - WIFI in the room is very poor and very variable in strength across the facility, almost nowhere there is full strength and WiFi speed is too low to be user friendly. We hope you understand why our experience is very mixed, and welcome a follow up communication from the management of the hotel about the mentioned experiences. We addressed our comments directly to you via mail 6 days ago, but as we did not receive any direct response we decided to share on Tripadvisor.

Out of my hundreds of hotel reviews this place deserves rare five stars. Owners have invested a lot here, everything is fresh, stylish and of high standard while preserving tradition and history. Our presidental room had huge bathroom with freestanding bath and walk in shower. Wet room was as big as a bedroom. The only minus was lack of proper wardrobe and no chairs on the balcony but other things make up for this. We have stayed for 4 nights, visiting Beethoven thermal baths (excellent facilities) and also enjoyed hotel wellness offer with unique beer baths and massages. Breakfast was more plentiful over the weekend than during the week but everything was fresh. The staff is there when you need them. Hotel has 2 restaurants - we prefered traditional Moravian one and ate there each day as it was unbeatable. Really wonderful place to stay and stand out for me amongs my multiple travels. The value was excellent for the standard offered. I would happily return.