Hotels Near Sardinera Beach East in Dorado

I would not recommend staying here unless you want cool pictures of the interior and not much else... I will start with the redeeming factors: The front desk staff (only on location til 5pm) and cleaning staff were lovely and incredibly accommodating. The rooftop area and hot tub were a fun lounge location. Our room had great air-conditioning and the wifi always worked. The location is outstanding, but there are many other hotels in the same area. The cons: (1) Our bed and pillows were extremely hard and uncomfortable, which I have read other reviewers mention. When I first read those reviews, I thought those people must be exaggerating, but they were not. (2) Our key card did not work TWICE after hours, and we had to call an emergency line and get assistance. On the second time, no one answered for awhile, and we had to BREAK IN to our own room. We did not break anything to do this, and it was entirely too simple to do. We still felt safe, though, since the main entrance was locked and code protected and our room had a bolt and safety lock. (3) The bathroom was extremely small and the water pressure was not good. (4) Our sink leaked constantly. (5) Our TV did not work. (6) Our safe did not work. (7) The floors were dirty. After meeting other travelers around San Juan, we realized we over paid (by a lot) for what we got. I would not stay here again unless it was at a big discount.

Loved our stay and definitely have to come back with just the husband to enjoy the rooftop bar and free bottle of wine. Place is beautiful but remember it's an old building so walls have some cracks and are a bit thin but the room and facility were beautiful and clean.

The staff were more than helpful, from the second we walked in Lewis immediately greeted us with drinks (free open bar) and gave us great tips on how to start our vacation. Also the communication between staff was top notch! I will most definitely be staying here again when I visit back.

One of the reason we booked your hotel is that we called the customer service and they told us you could keep our luggage for more than one day. However, you didn’t do that. We have four 28 inch suitcases and we need to find another place to keep them even though we have reservation again after two days. That was a terrible experience!

It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.