Hotels Near Capilla Los Puertos in Dorado

I would not recommend staying here unless you want cool pictures of the interior and not much else... I will start with the redeeming factors: The front desk staff (only on location til 5pm) and cleaning staff were lovely and incredibly accommodating. The rooftop area and hot tub were a fun lounge location. Our room had great air-conditioning and the wifi always worked. The location is outstanding, but there are many other hotels in the same area. The cons: (1) Our bed and pillows were extremely hard and uncomfortable, which I have read other reviewers mention. When I first read those reviews, I thought those people must be exaggerating, but they were not. (2) Our key card did not work TWICE after hours, and we had to call an emergency line and get assistance. On the second time, no one answered for awhile, and we had to BREAK IN to our own room. We did not break anything to do this, and it was entirely too simple to do. We still felt safe, though, since the main entrance was locked and code protected and our room had a bolt and safety lock. (3) The bathroom was extremely small and the water pressure was not good. (4) Our sink leaked constantly. (5) Our TV did not work. (6) Our safe did not work. (7) The floors were dirty. After meeting other travelers around San Juan, we realized we over paid (by a lot) for what we got. I would not stay here again unless it was at a big discount.

The staff were more than helpful, from the second we walked in Lewis immediately greeted us with drinks (free open bar) and gave us great tips on how to start our vacation. Also the communication between staff was top notch! I will most definitely be staying here again when I visit back.

One of the reason we booked your hotel is that we called the customer service and they told us you could keep our luggage for more than one day. However, you didn’t do that. We have four 28 inch suitcases and we need to find another place to keep them even though we have reservation again after two days. That was a terrible experience!

This was the perfect hotel for my first visit to San Juan, and I can't wait to return. Me & my mom came to celebrate my moms Birthday. And mentioning it doing check in, we were given a couple of Birthday drinks to redeem before we left the hotel to celebrate the occasion. Thanks Sylviani & Sabilya. Awesome & Professional at all times! The staff treated us well. I liked the fact that the hotel provided shuttle service to and from Old San Juan & to one of the close by beaches. Our view from the 5th floor was great also. We could see the pool & the water fountain across the street. They were both beautiful with the different colored lights at night The location was great, and a lot of things to do within walking distance. T-Mobile district was a 2 minute walk. ******, 5 minute walk. Make sure you get pictures in front of the I love PR sign that's close by. Thanks again and hope to see you soon!

The second hotel of choice for San Juan, Hyatt Place is a business hotel across the street. Closer to the Old Town of San Juan, less than ten minutes by car. There are not many places to eat around the hotel, but there is a big WalMart in a six or seven minute drive. The room has a kitchenette, tableware and pots, and condiments are simple in configuration. The hotel is relatively new, the environment is not large and delicate, the swimming pool is relatively small behind the hotel, other entertainment gyms, and game rooms are also available. Parking is relatively large, around $ 16 a night. Good breakfast, although not many varieties, but clean. The overall cost is relatively expensive, and various taxes are equivalent to about 3500 a night when checking out, which is not cost-effective.