The Waverley Inn

Spacious clean room, & microwave available in hall I spent one night at the Waverley Inn in Dingwall, while heading back from a work trip. PROS: friendly staff, clean and spacious room and bathroom, wifi works well, free parking available, excellent value for money, and there's the chance to use a microwave oven in the dinning-hall. Special mention for the microwave oven, I wish more hotels and guest houses offered that option! Cons: on the day I was there, the tv (and tv remote) didn't work; but wifi worked well. The only annoying thing was the overwhelming smell of air freshener in the room and bathroom. I had to keep the window open in my room for over an hour to get rid of the chemical smell. Once I changed the air, it was all good.

Well to be fair after I seen the reviews I was dreading it but I can't fault it room & bathroom was spotless comfy beds staff went out their way for you very nice chatted away very welcoming breakfast was nice good wee choice i would book again 😊 parking great brilliant all round and price was well worth it

Toilet blocked on arrival. Receptionist appeared from across street on his mobile phone, swearing and complaining at someone on the line before leading us to room and throwing keys across the bed. Disappeared and handed the reigns to a young lad who

A new manager before Christmas had made major improvements all round but he left after 8 days due to exhaustion, lack of support and being bullied by the often inebriated manager of the sister hotel, Waverley Inn Lodge. He told me there are various ongoing issues & improprieties, including theft by a senior manager who has victimised a long term guest and has been reported to police. Unfortunately it's now back to old ways; and they're not good. Unmanned reception. Staff arguing with a long term guest in open forum. This guest interfering in other guests' business. Room ensuites thick with mold. Curtains hanging off rails. Poor standard of housekeeping. Front door open all night is very disconcerting. Continental breakfast is diabolical. Stale, frozen 10p loaves of bread, old pancakes, frozen croissants, butter portions not refrigerated. I could go on. Milk out of date, coffee luke warm. Staffing levels are appalling. The manager of Waverley Lodge oversees operations. He is thoroughly unpleasant & unprofessional and has no idea how to treat guests or his staff. All this is evident to guests like me. It's like being in a slightly sinister soap. Wicked Waverley! This place is relatively cheap but it's a Hammer House of Horrors that's best avoided. Pay a little more and go to The National Hotel opposite.

Nope. Terrible Choice. Don't do it. Too many items to list. Just don't do it.

Wave bye bye The Inn was in need of cleaning and updating. The mattress was uncomfortable, the breakfast, as it was, was disappointing. The toaster looked as though it had not been cleaned in weeks. I never saw a fresh pot of coffee on, just what was leftover and cold. Very seldom was there a staff person visible.