GUTS-Daigo
November 16, 2024
The room and infrastructure were decent, but the check-out front desk provided a masterclass in deliberate troublemaking. Despite booking for one person, we checked in as two. The front desk happily took our IDs and checked us in without a peep. But the next day, a different front desk clerk, evidently lacking any understanding of the situation, decided to inform us that an extra person would cost an additional 10 US dollars. Bravo! Such logic could only come from a true genius.
Naturally, I was livid and had a heated argument with them. Their service attitude was stellar—extremely poor and unprofessional. If they intended to charge extra, why not inform us during check-in instead of springing this delightful surprise at check-out? Clearly, they’re connoisseurs of the fine art of annoying guests.
I had initially thought well of the hotel, but thanks to this delightful front desk experience, all those positive feelings have been thoroughly obliterated. Rest assured, this hotel is now on my blacklist. I will make it my mission to advise my friends against staying here in the future. What a gem of an establishment—truly heartwarming and utterly revolting!