Guest User
August 16, 2023
We booked the hotel with high expectations, as we had information from a relative about the high quality of services offered there. Unfortunately, we were little disappointed... Specifically: 1. In deluxe double room without a balcony, where we were accommodated, the furniture was already depreciated. 2. In terms of cleanliness - there is much to be desired... 3. Every shower in bathroom, despite the certain being drawn all the way, the floor was constantly wet and did not drain. 4. Spa was not well maintained. 5. Other guests did not follow the rules in the spa area, pool, as well as the rest hours etc. Baring this circumstances... 1. The reception and restaurant staff were really responsive and responded to our request for assistance!