Hotels Near 13th Floor Haunted House Denver in Denver

The hotel was nice for what we paid for. Most of the staff members were also very friendly. The support staff was especially nice and always happy. However there was one person at the front desk who was exceptionally rude to me on one occasion. I had called to request tissue paper and towels and spoke to a lady. She indicated they would bring it up to us (usually we had to go down to retrieve. Never did this before at other hotels.). Thirty minutes later we were still waiting on the items. I called again and a guy answered. He told me to be patient and housekeeping just arrived and will bring it. Before I could respond to ask if I can just come for it instead HE HUNG UP ON ME. I had to call back and ask that question. I thought it was so rude for him to tell me to be patient AFTER 30 MINUTES and hang up on me. I didn’t get his name but I remember he wore a nice yellow blazer one day during the trip.

This is a beautiful property with fun and interesting artwork, great visuals with furniture and decor (love the green-blue wallpaper in the room bathroom) and good views. Comfortable beds and good shower amenities. Lobby space perfect for working remote or meeting friends. Surprised at how well managed access to the rooftop bar is - great system. But, as always, the people make the difference. Kudos to Miriam and Ryan on the front desk team for making personal connections with my partner and me during our stay. Miriam helped us with several different items including facilitating a check-out and check-in due to two different reservations for one stay for a wedding and Ryan was on top of a problem we had. He went above and beyond to take care of us and the rest of wedding guests who were with us (including the bride, groom and the bride's parents) were as impressed as we were. The team and food at Corrine, the hotel restaurant, is fabulous (shout-out to CJ and Max). Nice outdoor space for afternoon wine! We had two rooms; one larger than the other. The first one needed the electrical extension cord we brought based upon reviews we had read; the second had plenty of outlets. Water in rooms due to altitude - thumbs up. Again, from reviews, I was concerned about the bathroom lay-out but it actually works better than imagined for a couple; for friends or family, a schedule may need to be worked out. Other pluses: great built in drawer safe (would suggest printing instructions as to how to use); and toiletries actually had sticker so you knew they were new. Hotel team went out of their way to recognize Bonvoy status and that was greatly appreciated. We were there for a wedding and the hotel made it a 5 star event. The servers and bar staff were attentive, friendly and professional. The food was some of the best wedding food I have had (still talking about the short rib!). Lovely event space. With free mall bus, access to Union Station for airport light rail very easy. Will not stay anywhere else for future stays in Denver.

My husband and I spent a couple days here and were pretty satisfied with it. The room was clean and nice. And the bed was very comfortable!! Location was great as well. They charge a daily fee of $35 for parking but there are plenty of other parking garages close for way less. They have a 24 hour self service spot where you can buy snacks and drinks which was helpful. The elevator was extremely slow and a part of our floor was under construction. Also, the pool water was way too warm. It may be listed on their website as heated but I was not prepared. It was 98 degrees outside and we couldn’t even sit in the pool. The biggest complaint was the service. I asked one of the front desk gentlemen if we could bring drinks up to the rooftop pool or if there was bar service and he had no idea. His response was “I think you can?” When we got up to the pool and tried to call to order food and drinks they told me we had to come down and order it from the bar and pick it up from the bar. Which is fine but at the pool area they literally had a phone, next to a menu, and a sign that said use this phone to order food?? They also only have breakfast and dinner hours listed but when I asked if they do lunch too she wasn’t sure and put me on hold to check. It was just a little misleading. Like how do you not know if you serve lunch too? The only awesome service we had was the bartender we had for lunch and drinks. He was knowledgeable and quick to take care of us. Overall 4/5 hotel stay. We would probably come back since the bed was comfy and the room was nice and spacious.

Anna and Gisele showed excellent qualities for customer service taking care of needs and communicating well with me on my stay at Comfort Inn they are the most amazing host front desk attendant that I’ve had the pleasure of dealing with in quite some time they were resourceful intelligent kind pleasant funny and they made my stay worthwhile you can guarantee that I will stay at this comfort inn because of Anna and Gisele you get the opportunity come in and talk to him and you’ll see what I was talking about they are absolutely amazing you’re lucky to have them on your staff timdixon

Me and my husband checked in on Thursday the 31st for a little getaway for a few days. The room itself was very nice. The attendees not at all. After we were finally able to check in we had to wait almost 5 mins for the only working elevator to take us to our floor. Not because it's a large hotel as it's only 5 floors but because it was extremely slow. My husband woke around 3 am and looked out the window to see that our truck was no longer there. Mind you we were not only under a light but also a working camera. When we went down to talk to the desk it took her a while to come out of the office and she rudely confirmed that our vehicle had been broken in to hot wired and stolen. She was annoyed by the fact that we reported it as and I quote it happens here all the time they will just drop it somewhere once the fuel is gone. She was in the office on her phone and not watching said monitors. Why have them if they are not going to watch them?? After almost 2 hours the cops came and again the attendee couldn't even call us down to meet them, the sheriff had to call us. That was the last time we were spoken to by the staff. The housekeeping staff would park there carts next to our room but we were never offered any service even though our booking was for 3 nights. The management never contacted us in regards to the theft. No one did. I will never be back here. We do plan on contacting corporate as we feel as though the hotel itself should have some sort of responsibility and also because it seems as though this is a regular occurrence here at this hotel.

Nice place to stay m! They gave me cookies for renting a room that right there is enough for me

Everything was a okay no complaints besides that the breakfast I was looking forward to since my last hotel stay ( different business) did not offer breakfast because of covid..to find out breakfast is only a mini cereal bowl / multi grain bars. No hot breakfast like I assumed when I was told that breakfast was offered. My fault for assuming and again that I understand is a state precautions not the companies fault.

A very American hotel with high cost performance, clean, quiet and safe. You can see the spectacular Rocky Mountains in the room, and you are fortunate to see the Rizhao Jinshan of the Rocky Mountains in the early morning. Access is also very convenient, next to the main avenue of Kezhou, not far from the small commercial street, eating and shopping is also very convenient.

First let me say that I normally post very positive reviews but that is not the case this time. Also, I can only speak for the room we were in which was 413. The room was very clean and you could smell the sanitizer when we first walked in the room. It was not overpowering but you could smell it. My issues with this particular room were the bathroom. The lighting was extremely poor and it was not conducive to applying makeup. Also, the shower is not setup very user friendly. The door can swing in or out but it is positioned so that when you turn on the water to warm it up you have to step in and get blasted with cold water. Not something I cherish to have happen. At one point during our stay two out of three elevators were out of order. When we left there was still one elevator that was out of order and had been most of our stay. The front desk staff was not friendly and no one at the desk gave me a warm and fuzzy glad you are here feeling. The best of the staff is in the restaurant and the shuttle driver. Shout out to Kookie, Jessica, Fernando and Jason in the restaurant. They definitely know how to interact with the guests and make you feel welcomed. Austin the shuttle driver was friendly and courteous. I would love to give this hotel an excellent rating but in my humble opinion nothing except the restaurant and shuttle driver are worthy.