Connector57798
November 27, 2023
When we toured our villa, the accommodations were not as advertised. The bed was NOT a queen bed, but what the manager called a “short” queen, which is 8 inches shorter than a standard queen. My boys are 6’ and 6’2” and the bed was way too short for them. I showed the manager the online advertisement and asked him to show me where it states that the pullout bed will be 8 inches shorter than a normal queen. In an obnoxious tone, he stated that the bed is a queen and that we had to deal with it. Furthermore, the pullout is rotated 90 degrees which makes it very difficult for the one who sleeps against the back of the sofa to get out of bed. Lastly, I noticed that there was literally no closet space for a family of four. I asked the manager for a refund on our deposit and he rudely said, no. We decided to find alternate accommodations since there was little room to hang/store clothes and horrible sleeping arrangements. For $1,000 a night, you would think the accommodations would be a lot better.