Deadwood Gulch Resort, Trademark Collection by Wyndham

We had issue upon checkin. Window curtain fell when tried to open. Reported to front desk to fix. No one showed up to fix. We didn’t sleep due to bright lights coming into the room. We were tired next day morning and we had to drive 5plus hours to go to Sioux falls city. This issue was reported this morning and she added these notes in to room check out. You should obtain a copy of room check out. She won’t give me because it was booked by third party. Please let me know what resolution you can provide. She said she would discount the room but since this was booked by third party. She said I should contact you since you booked my room. In case you need to contact me personally, my phone no. Is 508-436-0189. Thank you in advance for your help in resolving the matter. Thanks,

Pleasantly surprised by this hotel. It was clean and modern with a great view of the gulch! I would happily stay here again!

My stay was early Oct. With the most perfect weather. I highly recommend this hotel for both location and accomodation. I love to travel and have both for pleasure and business around the US and many parts of the world. This was an important getaway trip as I lost Mom and my girlfriend within the last few months. I needed a good escape and drove all the way from Minnesota to Deadwood, so needed a comfortable place to rest and just escape for awhile. My stay in Deadwood was the first time since 2018 when going with my love. I seached online, and wow did I pick the right place! I would highly recommend this as it was simply awesome! From check in to the accomodations, and only two minutes down the road from Historic Main Street. This resort/hotel/casino, sits quietly on the creek which I discovered the next morning and took a nice refreshing walk along the back of the hotel which is their private property. The hotel is connected to some walking trails also. Now I must let you know, I stayed in the Presidential Suite and WOW! Everything was well appointed, even pottery dishes for eating, granite counter kitchen, living room with an electric fireplace that reallyheats up the room, a bookshelf with classy decorations., clean leather couch and a TV above the mantel in this room. It really felt more like a high class condo than a hotel room.....and seriously, I did not want to leave. Through the screen and sliding glass doors is your very own private deck that looks over the creek and faces the hillside. Was so nice to sit out there in the morning for a cup of coffee and breakfast. The kitchen also had a stainless steel sink, microwave, and refrigerator, plus a granite counter island that has bar stools on the other side connecting to but also separating the living room. And a small modern music stereo with great sound. The deck outside, is private with high cedar walls on both sides. It is quiet, serene and the view in the morning was delightful with tall pines and the hillside. Very private. I sat out back under the stars and sipped on a local beer after going to Saloon 10 where the famous Wild Bill played his last game of poker and was shot. The hotel itself also has a bar and restaurant, but it closed early. It also is attatched to a ******. When I got back from some Blackjack and dancing in downtown Deadwood, two minutes away.....I looked forward to getting back , jumping in the jacuzzi tub, winding down to a movie and getting a good night sleep. The Presidential Suite was so awesome, comfortable, classy yet that at home feeling......when coming "home" to the hotel room, I kicked back in front of the cozy fireplace. There are French doors that separate the bedroom for privacy and as you walk into the bedroom, wow again! Super comfortable King bed, TV, classy lamps, and a bedroom closet. The only thing I would add, is update to a direct plug in for the phone jack. Literally, that is all. Now entering the bathroom, can you say luxury!! Yes, doubl

We booked two rooms for a 3 night stay. When we walked in the first room there was a large bug on the bed. It was an older property- which is fine- but bugs?!? I gave it a chance and asked for a new set of sheets. After sleeping the first night my daughter woke up with bug legs under her- that means there was one crawling around on her. We rushed to make our first tour and upon returning that night there was another bug! That is 3 that we found in the limited time we were there. I asked to move rooms and was told there wasn’t one available. I requested a refund - we decided this was gross and couldn’t sleep with bugs. They refused. It was disgusting. My advice is do not try this hotel it’s dirty and has bugs. The lady at the front desk told me that was just nature. I assured here we live deep in the woods in Missouri and an exterminator works magic!

This is a GREAT place to stay. We were there for a week and intend to go back again and again! It was always service with a smile. The facility is dated but in good condition. And the Deadwood Trolley stops right at the front door on the hour and the half hour. We had a babbling brook right outside the window. The patio out by the creek is a great place to just sit and enjoy your time there.

An OK hotel, but not as good as depicted on the website photos. The rooms are clean and tidy, but are starting to look a bit tired and in need of a good refurbishment. No breakfast, although there is a reasonably good restaurant next to the hotel. The good thing was that a hopper bus stopped right outside the hotel for journeys into and from Deadwood. Deadwood was also disappointing; it looks like a great old western town from the photos, but when you walk along the street you’re met with loads of noisy casinos and tourist traps. The nearby town of Lead was much more interesting.

Our expectations were definitely exceeded...this place had everything we needed from an outdoor patio overlooking the creek so we could relax, a small ******, trolley service in to Deadwood as well as having an on-site restaurant. Great place for a great price!