Anonymous User
July 17, 2024
The housekeeper Xiao Jiao has a good service attitude. He added WeChat from the beginning and kept in touch with us in detail.
Service: The quality of the restaurant waiters is too poor! They have a bad temper! The service attitude is extremely bad! We are on a self-driving tour and chose a breakfast package. The restaurant is full of tour groups. The waiters only serve the tour groups, regardless of other guests. They ignore people when talking and pretend not to hear. We can only hear the tour guide talking. After waiting for half an hour, no one paid attention to us. The housekeeper Xiao Jiao said that we could ask the waiter to serve the food directly. When we went to communicate with the waiter, the waiter actually got angry with us. I have never seen a waiter lose his temper with a guest: "Do you have time?! Don't eat if you don't have time! Wait if you have time!" This is what she said to the customer.
We came from afar to choose you, and we were treated like this? We chose to serve our own breakfast, and she pushed us directly and yelled at us to put it down. A table of guests from all over the world were angry. I have never seen such a bad waiter!
From the first day, we chose to eat in the restaurant, but the waiter wanted us to sit at a small table in a small space. I was very friendly throughout the whole process. I wanted to sit at a larger table in front, which was also a table for four people, but the previous customer left and had not had time to clean up the dishes. The waiter did not let us sit here, saying that we just happened to sit here. I said that one of our guests was fatter, and she did not answer. In fact, it can be seen that she just did not want to clean up the table. Another young man said, "Okay, you go and sit down." She looked unhappy, pouted, and walked away directly. I don't know why she was so angry.
Hygiene: The yurt itself is relatively difficult. Fortunately, there is an independent bathroom, but the sanitary conditions are relatively poor, but it is acceptable, just an experience.
Environment: It is relatively noisy, probably because they mainly receive tour groups. There are people shouting outside at four or five in the morning.
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