Kandaya Resort

Kandaya is kinda pricey but we get the service worthy for the price. All the staff are friendly, reliable and fast. We never had any single problems or concerns during our stay. We just need more time to explore the resort more. Everything was perfect

Room: - We booked the Adelfa Villa which can accommodate 6 people. We have a 10-month-old baby with us. When we arrived at the resort, we were very glad as the hotel staff in the reception were all smiles & very welcoming. They offered us a complimentary drink, which was very helpful as we were kinda tired from a 4-hour drive from the city. Not only that, they even allowed us to go to our villa even though it was not their check-in time yet, for us to rest. When we arrived in our villa & checked out the rooms inside, we chose the room with an own CR in it. That's when my 8-year-old daughter found a big cockroach roaming around the wall. I called the reception & told me that they'll send someone from housekeeping to get the roach out. The staff did come after 8 minutes after the bellman called him across from our villa. That was the first red flag for me. After that, I went to their CR (inside our room), it's darker than I expected because there was a busted light that they hadn't replaced before housing us. No bath mat- I need to call them & ask for it. And the hair conditioner container was empty. I felt that they were not making the room ready for us to think we booked this around November 2024. The ACU in the other room right next to the common CR is not getting any colder. Some outlets were not working. Restaurant: - On our second day of stay, we availed their breakfast buffet. The staff were very accommodating & helpful. They filled out our goblets with water. They even offered us to get a bowl with hot water for my baby's food pouch to get warmed. The food options were great. But in our second time visiting, it was quite the opposite. We arrived inside the restaurant, gave our coupons to the staff behind the bar & we went to look for our table. We were sitting on the other side of the restaurant to avoid crowds. My companions were getting their food already & I left at the table with my baby. No one approached us at our table given the numerous staff in the restaurant standing. My husband then approached one of them- wearing a white shirt & khaki shorts asking for a bowl of hot water. Still, no one went to our table to fill water in our goblets. That's when I asked the girl (wearing a green dress) who manned the bread station. They were not as attentive as the staff in our first-time dining. Another red flag is that the guy staff was always eager to get our empty plates as if he wanted us to leave the premises already. I don't know if that's their policy or what, but I find it rude. I was the last one eating because I let my baby eat first before me, so everyone at our table was done eating except me. Because of that, I feel pressure eating & my appetite lost.

Good service

I didn’t actually stay booked a room for my friend & her niece . On arrival they were given an upgrade . When entering the room they said wow . Thank you for this & will stay again in the future

Nice getaway! Just a nice weekend with my wife - exceeded expectations... The room was beautiful with a private pool and a huge bath. Had a blast with the jetski!

If you're seeking a tranquil retreat in Cebu, Kandaya Resort is the perfect choice. This luxurious resort offers stunning ocean views, impeccable service, and world-class amenities. The rooms are spacious, comfortable, and beautifully appointed. The resort's restaurant serves delicious food, and the staff is incredibly attentive. We particularly enjoyed the private dining experience on the beach, which was truly unforgettable.