Hotels Near Acueducto Colonial in Cusco

Our 3-night stay left us with memories that will never blur into those of other hotels: morning encounters with the house lama and alpaca, daily walks up and down the steep cobblestone steps to the town's main plaza, the dazzling views of Cuzco from the windows of the hotel dining hall aka Cubo Restaurant, the pleasant winding hike up the broad picturesque path to the imposing ruins of Sacsaywaman straddling the dell atop Cuzco valley. One of our best memories is of our dinner at Cubo with Chef Anthony. Our courses were all skillfully seasoned and cooked to perfection, and impeccably served as we enjoyed the bowl of lights that surrounded us on all sides through the floor-to-celing picture windows. The restaurant is restricted to hotel guests, making it a kind of exclusive club to top off our visit to one of the world's most culturally rich cities.

My name is Don Grenier and I was traveling with my wife Karen for a trip with the BackRoads group to visit Machu Picchu. We arrived a day early and decided to stay at the same hotel they would be using. What a great choice. From the moment we arrived, we were very impressed. We were fortunate enough to speak to Gustavo who was exemplary in his patience, enthusiasm, and kindness. As we completed check in and were taken to the room where things only got better. The room, ”107” was perfect. Great size, location, and accommodations. Everything worked great and was fully stocked. The heated bathroom floors were a pleasant touch and the Llamas in the turn down service are charming and brought a smile to our faces. We loved the whole experience and were treated just as well when we returned from the backroads trip for another two days at the hotel. You have a great Hotel with a wonderful crew and I especially want to thank Gustavo for his exemplary skill in making us feel welcome. Note: we also stayed at the MiraFlores location prior to arriving in Cusco and were very happy there also. We had never heard of the Belmond company but I will be sure to look for it on my travels from now on. Thank You for a great time in Peru.

This is a beautiful building in a great location. The doormen and reception staff were very friendly and helpful. The room was spacious and clean with most amenities. I was however quite shocked to find paper cups in the room to drink tea from. I’ve never come across that before! I had to put one inside another so’s it didn’t bend when I picked it up. The bed was large and comfortable although it was quite noisy from very early in the morning as breakfast starts at 4.30. Breakfast was adequate although we found it hard to get orange juice. Papaya was the juice on offer . The bar and restaurant were very good. A great hotel in a great location to explore Cusco.

The best hotel experience for me in all of my travel. The saying you get what you paid for is so accurate. Yes, it’s pricey to stay here but boy is it worth it. This hotel is truly a paradise and oasis for your long day of traveling and hiking. First the hotel is beautiful and centrally located. There are so many activities and amenities that the guests can participate in the hotel. We did the hotel tour and interacted with the baby alpaca. Second, the room and the amenities provided in the room were so carefully throughout. The food during breakfast was great and there were varieties. But what truly make this hotel stand out for me is the staff. From the bellboy, to the front desks and the servers.. all the staff treated all the guests with care. We had an issue with our pickup at the train station (no fault of the hotel or us) but they were very apologetically about it and the staff wanted to make sure we were ok which we were. All in all., if you have the money to spend.. stay here. It was such an amazing two nights experience for my husband and I,

Overall, the hotel is not bad for Cusco, a small room, a small window, a very small bathroom, no heating, no drinking water, no slippers, but I give it 5 for cleanliness, for the location, and for the fact that the hotel is new. When we lived there, the cost was $90 per night without breakfast. For such a cost, it is normal. But when we left for 2 days and came back, the cost was already $180 per night, which is simply unimaginable for this hotel. Having lived a week in Cusco, it became clear that the price and quality are a big problem not only for this hotel but also for others! The prices are high, and the service provided is minimal!

We stayed at the Hilton Garden Inn in Cusco for 4 nights total - 3 before our Inca Trail trek with Alpaca Expeditions and 1 night after the trek. We arranged with HGI to store our large luggage while we were gone for the 5 day/4 night trek. Very simple process to do this and all our belongings were kept safe and sound and returned to us in good order. Overall the HGI was a good place to stay. It is is about a 15 minute walk from the Plaza de Armas, uphill all the way. We didn't mind so much since that helped get us ready for our trek. It's in a quiet area. The Plaza is quite busy and noisy, and was especially the night a political rally was being held. I was glad our hotel was not right on the plaza that night. Rooms were a nice size. Our first room was a king-size bed with a view of Cusco. The second room had a view of the courtyard. Both had hot showers, room safe, blow-dryer, and toiletries. One thing to note is that the hotel floors are reversed from the norm. You enter the lobby at street level and then go DOWN to floors 1,2,3, and 4. Ask for a room on Floor 2 or below. Floor 1 is right underneath the lobby and we were kept awake by the sounds of walking, chairs scraping, etc. until quite late at night after we returned for one night after the trek. The breakfast buffet was plentiful and offered quite a variety of choices. The main reason we give this HGI only 4 stars is for the laundry issue. After a week in Peru, we needed to do laundry when we arrived at HGI. Yes, there are laundry facilities in the hotel. However, you can't just put in a few soles, add your own soap, and wash a load. Noooo, they have it fixed so that you MUST purchase a packet of tokens, detergent, and softener from them for a whopping 52 soles!! That's outrageous and taking advantage of a ”captive audience.” Well, not these guests. We simply bagged up our laundry and dropped it off at one of the dozens of laundry shops on the street right around the corner. It cost us 36 soles AND we supported a local, family-run business. Win-win. And boo on HGI for boasting about laundry facilities they actually charge an arm and a leg to use.

Very close to the scenic area, the service is very good, there is a question and answer, the wifi speed is also ok, the room has heating, very new, the lighting effect is very good, there is a free pick-up, there is a travel agent to facilitate a day trip, but the price is more expensive than the outside point. Breakfast is not too bad, the drink fruit is very rich. However, it is very strange that the price of Ctrip has changed. I decided to place more than 800 orders on the first night. The payment will not move. After half a day, I found that the price has become more than 900, so I changed it to more than 900. pay. Stayed for one night and wanted to continue, the Ctrip price became 1400, and then 1600. Later, I continued to stay at the front desk for the first night of Ctrip. In the next few days, Ctrip is still in this situation. It has changed and the hotel has been giving me a fixed price. I don't understand why Ctrip is doing this at this hotel.

This was more of a back packers hostel than a boutique hotel. Location was good across from the Sun Temple. We were booked in for two nights and then another night later on in our trip. The room was like a large cupboard, very basic. Went to reception and they said we'd got what we booked. Double Room but Natalie the receptionist kept saying Queen bed, my husband is a big guy and no way would I have booked a queen. She gave us key to another room that was minimally larger than the last one but anything would be better than the first room given. Toiletries were a shampoo and a body cream and were not replaced the following day or the empty containers left on the shower room small window ledge taken away. Also we ran out of toilet paper the second night. There only had been one roll? Reception was like a cave, and if you wanted coffee then you could buy it outside in the courtyard from a stand. No water in bedroom. The biggest dislike though was the shutters for windows when opened, out into the communal corridor or balcony, so how could you have them opened for air when sleeping as someone could see you sleeping or help themselves to what was on the table next to them. Not lot of space to put everything onto and the wardrobe was a joke! The lighting was also a joke as could not see to use the safe? I asked Natalie if we could pay for an upgrade, only got a suite for one of our nights at $100! Also the third night we were coming back for there was only a Junior suite at $190! Where do they get theses prices from as we upgraded a lot in our three weeks in Peru with prices ranging from $30 to $60. So on our third night at around 4.10am the noise was terrible. It seemed to be that there were workmen in banging etc. I was on the point of going out in my nightie to see what the hell was going on, it was incessant. I thought it may be someone just arriving with chairs table being scraped along the floor or some people leaving early?? It also sounded like a plumber with tools being discarded? Mystery but we didn't get any sleep after that! When we tried to complain in the morning they didn't seem to speak English? Room 224, maybe it is right under the kitchen and they were in early preparing food??? Don't know but give this place a body swerve! Not a Hotel!

Cusco, Peru was the first leg of our first trip to South America and the Palacio del Inka hotel/spa made our first week so memorable. Months in advance prior to our arrival, Emerson and his fellow colleagues on the concierge team worked with us to select tours/excursions (through their travel agency partner Venturia) that were right in line with what we were looking for. Upon arrival, the hotel’s check-in process was both efficient and welcoming and everyone on the staff (including the GM) came out to greet us. The bar and restaurant staff learned and used our first names all week and that really made us feel at home. Plus, the food and cocktails were both top notch! The bartender also gave a terrific pisco sour making lesson while we were there. Make sure you ask about that activity! The hotel is beautiful and this property has one of the best Luxury Collection hotel spas that I’ve ever been to (a great variety of treatments and water therapy stations). The former mansion that this hotel now resides in also has a rich cultural history and a wonderful collection of artwork so please take their property tour while you are there…you’ll be glad you did. Overall, I want to say that every aspect of the Palacio del Inka experience was absolutely amazing and we highly recommend it for your stay in Cusco.

I was really hoping to leave this hotel a good review because I had higher expectations especially being that this is listed as a 4 star hotel but overall, I was left disappointed. My main disappointment and disgust comes from the fact that my husband and I got some weird body rashes after staying at this hotel which we had to seek medical attention for when we got back home. First let me start with the pros, Good location. For the most part staff was very nice, helpful, attentive and accommodating. Breakfast was included with our stay which was good and if you have an early morning tour, you can let the front desk know, and they’ll pack you a little snack bag to go. The hotel provided filtered water, and a welcome snack box of chocolates in our room which was nice. They also provided coca tea and leaves in the hotel and I even saw oxygen tanks for those who may need it that might be suffering from the altitude sickness. We enjoyed the pisco sour and ceviche making class (both were delicious) and we ordered a few drinks from the bar which were also good. We also enjoyed looking at Kiki, the alpaca. We had dinner our first night at the hotel which was ok. Now to the cons, for the time that we were there (early October) there is a water shortage going on in Cusco so the hotel informed us that we could not use any water from 11pm - 3am (not a big deal for us) but a few times during our stay outside of these hours they indicated when we tried to take a shower at night (around 8-9pm) before bed the water wasn’t running. Also, be aware that you can hear everything from the rooms, it is not insulated. Not sure if this is the case for most hotels in Cusco but something to note if you are a very light sleeper. We could hear every sound, from people’s conversation, arguments, dogs barking outside, everyone that was passing by and every footsteps past our room while we were asleep at all random hours of the night into the morning. Now to the MAJOR con that was the MAIN reason this review only 2 stars, after the first night or two when I was sleeping in the bed, the back of my left leg was itching me and my husband noticed some sort of weird rash on his finger. Shortly, after when we got home, we noticed a few more rashes on our bodies (all of which looked like exactly the same rash that happened on the back of my left leg that was itching me after sleeping in the bed). My husband got triple the amount of rashes then I did, so concerned we went to a Doctor not knowing what these weird rashes could be from and the doctor informed us that this was a rash that was likely caused by the sheets we were sleeping on and had to prescribe an ointment and pill for us to take so it could go away but told us to stay on top of it to make sure it doesn’t get worse otherwise we’ll have to go back to seek further treatment (hopefully that isn’t the case). To end the review, overall the cons outweigh the pros. I can’t say I would not stay at this hotel ever again or re