Hotel Casa San Rafael
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cuenca
Hotel Casa San Rafael
Simón Bolívar 5-05, Cuenca, Azuay, Ecuador
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A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza.Show More
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Highlights
Airport drop-off available
Delicious Breakfast
Ideal location
Parking availableAmenities
Massage room
Public Parking
Airport pick-up
24-hour front desk
Luggage storage
Airport drop-off
Wi-Fi in public areasFree
Shuttle service
All Amenities
Property Description
A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza.
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4.4/5
Very GoodCleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 39 Reviews
Surroundings
Airport: Mariscal Lamar International Airport
(2.3 km)
Landmarks: Province House
(240m)
Landmarks: Victor J. Cuesta Park
(270m)
Landmarks: "UNE" Park
(270m)
Landmarks: Old Cathedral of Cuenca
(300m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Standard Twin Room
2 Double bed
Free Wi-Fi
Non-smoking
Towels
Private toilet
Conditioner
Shampoo
Check Availability
4
Standard Single Room
1 Single bed
Free Wi-Fi
Non-smoking
Towels
Private toilet
Conditioner
Shampoo
Check Availability
4
Standard Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Bathtub with grab bars
Towels
Private toilet
Conditioner
Check Availability
Guest Reviews
4.4/5
Very Good
39 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Cuenca
AI Summary
The rooms and bathrooms are comfortable and well-equipped. The staff is exceptionally kind, friendly, and attentive, providing excellent service and making guests feel like part of the family.
serena
January 2, 2025
The bed in terrible condition, breakfast was terrible fried egg burn, first night only one towel for two person had to ask for more. Parking stated 13 per day and ended up paying 13 from 7 to 8 at night And 5 for night time total 18 per day. The gentleman did the cleaning was very nice and Vero. They tried their best to make the guest feel better.
serena
January 2, 2025
Very noisy you can heard the people next door snoring at night, the floors very squeaky and the bed very noisy and in bad condition. The amenities was real poor two little face soap not even 2x1 for two people per day.
gabriela
December 14, 2024
GRACIAS, MUY BIEN TODO
Carlos
September 4, 2024
Buen hospedaje y servicio muy atento
Translate
Mikael
February 8, 2024
Nice stay in Cuenca
Very friendly place in a good location
Isabel
August 13, 2022
Historic hotel.
The hotel is very nice. The service was superb. The beds were not very comfortable
Terry
November 2, 2023
Nice stay
I liked the place, the room is clean and good for the price, good location, the lady manaywas very nice and helpful at all the time ,.
Martha
August 2, 2024
Great place to stay
Services & Amenities
Most Popular Amenities
Massage room
Public Parking
Additional charge
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Airport drop-off
Additional charge
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$13.00 (approx. Rs 3,622.56) Daily. Reservation not needed.
Public Parking
Additional charge
Transportation
Airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Room service
Lobby bar
Health & Wellness
Massage room
Activities
Eco tours
Off-site
Public Areas
No smoking in public areas
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes dryer
Business Services
Fax/copying service
Additional charge
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:30–23:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, American, Continental, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1920
- Number of Rooms: 17
A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.