Guest User
May 3, 2022
On saturday evening I booked a room by myself at the Cranbrook motel6. I do not have a credit card so I paid the 200$ deposit instead. It was very loud there and the bed, bedding and pillows were clearly old and we'll used but I didn't complain. I actually decided to stay a second night as I had a friend in town and they had time to visit with me, so for 20$ more than I paid the previous night for the same room, I also stayed Sunday night. It's hard for me to share this, but how I was treated was so wrong, I have to share. While sleeping I got my period and was unaware until morning. Some blood got on the sheets, not much but a little so before the hotel owner did his inspection I wrapped the blanket up to avoid feeling embarrassed. He not only opened the sheets and spread them out on the bed, but then came to the lobby screamed at me that there was blood on his blankets and I needed to come see, but also took me back to the room where he told me how disgusting it was and that I had to pay for all the bedding. He also yelled at me because I used a facecloth to wash my makeup off with and there was make up on it. He threw that at me and told me I could keep it cause he can't use it now. I was very upset but I tried to explain to him that it would come out in cold water no problem, that it was from my period, that it's not something I meant to happen and he told me I shouldn't have stayed there if I had my period. He gave me 150$ of my 200$ and told me if I had a problem with that to get in touch with head office. This is unacceptable. It's degrading, it's embarrassing and I was left in tears, traumatized by what had happened. There was nothing professional about how it was handled and to have to explain my menstrual mishap to man telling me it's gross is just wrong on so many levels. I have emailed head office and they have not gotten back to me. I will never go there again.